Night Auditor

Holiday Inn Express & Suites Chicago O'Hare Airport; Des Plaines (IL); On-site; USD 22,000 - 30,000; Full time

Job summary

Holiday Inn Express & Suites Chicago O'Hare Airport is seeking a friendly Night Auditor to manage overnight operations and guest services at 3001 South Mannheim Road, Des Plaines, IL. You will reconcile daily transactions, issue room keys, greet guests, and handle inquiries with a welcoming smile.

The ideal candidate has hotel front desk or night audit experience, strong computer skills, and the ability to work nights, weekends, and holidays while maintaining accuracy and cordial service.

Qualifications

• Front desk/night audit experience preferred.
• Strong computer skills and familiarity with accounting or reservations software.

Responsibilities

• Reconcile daily transactions, financial records, room charges, and cash drawer activity.
• Greet, register, issue room keys, and assist guests with inquiries.

Skills

Guest service

Detail oriented

Multitasking

Education

High School diploma or GED

Tools

Reservations software

Accounting software

Job description

Are you passionate about creating exceptional guest experiences and eager to advance your hospitality career? At Holiday Inn Express & Suites Chicago O'Hare Airport, we’re looking for a fun, energetic, and detail-oriented Night Auditor to ensure smooth overnight operations and deliver top-tier guest service!

Location:3001 South Mannheim Road Des Plaines, IL 60018

Why Choose Prominence Hospitality

• IGNITE Your Career – We invest in you with comprehensive training, career growth opportunities, and leadership development.
• Work/Life Balance – Enjoy flexible schedules and generous employee discounts (your friends and family benefit too!).
• Inclusive & Empowering Culture – We celebrate diversity and encourage innovation.

What You’ll Do as Night Auditor

• Financial Reconciliation:Reconcile daily transactions, financial records, room charges, final bill preparation, and cash drawer activity with accuracy and attention to detail.
• Guest Service: Greet, register, issue room keys, and assist guests with inquiries to ensure a warm welcome and smooth stay.
• Communication:Answer and transfer calls promptly and politely in accordance with Prominence Hospitality’s service standards.
• Positive Energy: Be a team player who brings a fun, energetic spirit to our team as we work hard and have fun together!
• Problem Solving: Handle guest concerns and unexpected issues calmly and professionally to ensure guest satisfaction.

What You’ll Bring

• Personality:Fun, positive, and energetic with a strong commitment to guest service.
• Experience:Previous hotel front desk, hospitality, guest services, or night auditor experience is a plus.
• Skills:Computer proficiency required; experience with accounting or reservations software a bonus.
• Education:High School diploma or GED required; Bachelor’s degree or 2 years of related experience or training preferred.
• Language Skills:Ability to communicate in English both verbally and in writing (bilingual a plus).
• Flexibility:Availability to work nights, weekends, and holidays as needed.
• Attention to Detail: Strong multitasking, time management, and organizational skills.

Why This Role Matters

As a Night Auditor, you ensure the smooth and accurate financial operations of the hotel while providing a safe, welcoming environment for our guests. Your dedication and attention to detail help us deliver exceptional experiences and maintain our reputation as a hospitality leader.

Source: Hcareers