Night Auditor

Stonebridge Companies; Denver (CO); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

PTO

401(k) matching

Tuition aid

Travel and lodging perks

Job summary

Stonebridge Companies is looking for a Night Auditor in Aurora, Colorado. The ideal candidate will balance daily revenues, assist guests with check-ins and check-outs, and provide excellent customer service during overnight shifts.

Key qualifications include experience in hospitality or customer support, basic bookkeeping skills, and the ability to work independently. Benefits include medical, dental, vision coverage, PTO, and 401(k) matching.

Qualifications

• Previous experience in a hospitality or customer service role preferred.
• Proficient in basic bookkeeping and balancing financial transactions.
• Strong communication skills, both verbal and written.
• Ability to work independently and make decisions with minimal supervision.

Responsibilities

• Greet, register, and assign rooms to hotel guests.
• Verify customer payment methods and process credit authorizations.
• Balance daily receipts and revenues, conducting income audits.
• Assist guests with check-out processes and resolve discrepancies.
• Make and confirm reservations, ensuring accurate data entry.

Skills

Customer service

Basic bookkeeping

Communication skills

Problem-solving skills

Detail-oriented

Tools

Property management systems

Office software

Job description

Job Overview

City, State: Aurora, Colorado | Title: Night Auditor | Location: Aurora, CO | Status: Full-time | FLSA: Non-Exempt | Pay Range: $20.00 - $21.00 per hour | Reports to: Operations Manager

Job Summary

The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check‑ins, check‑outs, and addressing guest inquiries to ensure a smooth overnight operation of the hotel.

Essential Functions and Duties

• Greet, register, and assign rooms to hotel guests.
• Verify customer payment methods and process credit authorizations.
• Maintain accurate records of room availability and guest accounts using the property management system.
• Balance daily receipts and revenues, conducting income audits on posted revenues.
• Assist guests with check‑out processes, reviewing accounts and resolving discrepancies.
• Answer phone calls promptly, directing inquiries or addressing guest needs.
• Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
• Make and confirm reservations, ensuring accurate data entry.
• Provide guests with information on hotel services and local attractions.
• Document guest feedback and elevate issues to management when necessary.
• Perform nightly “bucket checks” to ensure compliance with hotel standards.
• Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access.

Required Experience, Education, and Skills

Previous experience in a hospitality or customer service role preferred. Proficiency in basic bookkeeping and balancing financial transactions. Strong communication skills, both verbal and written. Proficient in using property management systems and office software. Excellent customer service and problem‑solving skills. Ability to work independently and make decisions with minimal supervision. Detail‑oriented with strong organizational skills.

Work Environment

Primarily indoor work, with occasional standing, walking, and lifting of items up to 10 lbs. Frequent use of computers and telephones, requiring extended periods of sitting. Must be available to work overnight shifts, including weekends and holidays.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Benefits

Benefits include medical, dental, vision coverage, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, travel and lodging perks.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-06-11.