Night Auditor

Crestline Hotels & Resorts; Colorado; On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player in hospitality is seeking a dedicated Night Auditor to join their team. This part-time role involves serving as the hotel ambassador during the overnight shift, ensuring guest satisfaction through efficient check-ins and check-outs. Responsibilities include managing financial records, resolving guest complaints, and maintaining the organization of work areas. The ideal candidate will have a high school diploma and at least one year of experience in a similar position. Join this dynamic team and enjoy benefits like travel discounts and a 401k plan with company match.

Benefits

401k with company match

Travel discounts

Volunteer opportunities

Qualifications

• 1+ years of experience in a hotel position.
• Ability to work overnight shifts (11 pm - 7 am).

Responsibilities

• Handle check-ins and check-outs, ensuring guest satisfaction.
• Perform nightly accounting and manage cash banks.
• Maintain cleanliness and organization of work areas.

Skills

Guest Service

Cash Handling

Problem Solving

Basic Computer Skills

Education

High School Diploma or GED

Tools

Property Management System (PMS)

Job description

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Pay ranges from $21 to $23/hr depending on experience. This is a part-time opportunity.

Overview

The Front Desk Night Clerk will serve as an ambassador to the hotel, handling all check-ins and check-outs, answering incoming calls, and upholding Guest Service Standards. Responsibilities include nightly accounting and working as a "Runner" for housekeeping needs during the midnight shift. The role involves computing, classifying, and recording numerical data to maintain financial records. The clerk will perform routine calculating, posting, and verifying duties related to business transactions, and ensure the accuracy of figures, calculations, and postings recorded by other workers.

Key Duties & Responsibilities

• Resolve guest complaints to ensure guest satisfaction.
• Maintain knowledge of hotel features, services, room types, rates, and availability.
• Monitor and maintain cleanliness and organization of work areas.
• Manage and secure cash banks.
• Read and record information in the log book daily.
• Process currency exchange, payments, adjustments, rebates, paid outs, and credits.
• Operate and maintain security of the Property Management System (PMS).
• Verify and correct the Room Rate Report.
• Post and audit banquet charges, reconcile telephone calls, and miscellaneous accounts.
• Backup computer system files.
• Verify checks, close and log checks in the POS system.
• Print and review end-of-day reports for Food & Beverage and Rooms.
• Audit cashier and miscellaneous charges, correct discrepancies.
• Verify package postings and input sales figures into PMS.
• Run and distribute daily reports, close the day in the system.
• Ensure all interfaces are operational.
• Perform end-of-day procedures, restock printers, and deposit payments.
• Review assignments, document maintenance needs, and attend meetings and training.

Education and Experience

• High School Diploma or GED.
• At least one year of experience in a similar hotel position.
• Ability to work the overnight shift (11 pm - 7 am).
• Basic computer skills required.

Crestline Hotels & Resorts is an Equal Opportunity Employer. Benefits include 401k with company match, volunteer opportunities, travel discounts, and more. Benefits may vary by location. No application deadline; positions are posted on an ongoing basis until filled.