Night Auditor

Crescent Hotels & Resorts; City of Syracuse (NY); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive wages

Benefits plan for eligible associates

401K matching program

Flexible scheduling

Discounts with Crescent properties

Discounts with Marriott International

Free Parking

Free Meal during shift

Quarterly employee appreciation events

Job summary

Crescent Hotels & Resorts is seeking a Night Auditor for Marriott Syracuse Downtown to balance daily room, restaurant and bar activities and ensure accurate postings for the next day. The role requires punctuality, accuracy and a friendly, guest-centric approach.

You will prepare revenue reports, correct errors, and input financial data into the front office system while maintaining orderly files for seamless morning operations.

Qualifications

• Experience in hotel front desk and customer service preferred (required)
• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Responsibilities

• Balance room, restaurant and bar revenues and settlements nightly.
• Prepare and submit daily revenue reports and guest ledger summaries.
• Input revenue/expenses into front office system to generate reports.
• Maintain files and reset systems for next day operations.
• Address guest and employee concerns in a professional, friendly manner.

Skills

Customer service

Team player

Basic math

Self-starting

Detail oriented

Job description

We are looking for our next great team member to join us as a Night Auditor in our Rooms department. We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members
• Additional hotel discounts with Marriott International brand hotels
• Free Parking
• Free Meal during your shift
• Quarterly employee appreciation events to celebrate all your hard work!

Marriott Syracuse Downtown seeks Night Auditor to balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations.

Here is what you will be doing each day as a Night Auditor:

• Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
• Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
• Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
• Perform any other job-related duties as assigned.

Does this sound like you?

Our Night Auditor will have a self-starting personality with an even disposition & can maintain a professional appearance and manner at all times. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Possess basic mathematical skills with ability to make accurate mathematical calculations. You are able to effectively deal with guest and employee concerns in a friendly and positive manner. You understand & believe that every Crescent associate is a guest relations ambassador, every working minute of every day.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Qualifications

Experience

1 - 3 years: Experience in hotel front desk and customer service preferred (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.