Night Auditor

The Source Hotel & Market Hall; Denver (CO); In loco; USD 41.000 - 64.000; Tempo pieno

Descrizione del lavoro

Crescent Hotels & Resorts is seeking a Night Auditor to oversee overnight front desk operations, ensure accurate financial reporting, and support guest services during night hours. You will reconcile transactions, balance daily reports, and audit records while maintaining a high level of hospitality and efficiency.

The role requires ability to work independently overnight, familiarity with hotel PMS and accounting systems, and a strong attention to detail.

Competenze

• Front desk or accounting experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work overnight shifts independently.
• Familiarity with hotel PMS and accounting systems.

Mansioni

• Welcome guests and handle late-night check-ins and early check-outs.
• Answer phone calls, respond to guest inquiries, and provide excellent customer service.
• Process guest payments, issue receipts, and maintain accurate billing records.
• Reconcile daily financial transactions, including room charges, cash, credit card payments, and other revenues.
• Prepare and balance daily financial reports.
• Audit front desk records to ensure accuracy and correct any discrepancies.
• Manage reservations, room assignments, and guest requests.
• Monitor hotel security by conducting routine property checks and responding to emergencies.
• Communicate important information to the morning shift and management.

Conoscenze

Front desk experience

Accounting knowledge

Attention to detail

Overnight shift ability

PMS software knowledge

Strumenti

PMS software

Descrizione del lavoro

Description

JOB DESCRIPTION SUMMARY:

The Night Auditor is responsible for overnight front desk operations, ensuring accurate financial reporting, and maintaining guest services during night hours.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Welcome guests andhandle late-nightcheck-ins andearly check-outs.
• Answer phone calls, respond to guestinquiries, and provideexcellent customer service.
• Process guest payments, issue receipts, andmaintain accurate billingrecords.
• Reconcile daily financialtransactions, includingroom charges, cash, credit card payments, and other revenues.
• Prepare and balancedaily financial reports.
• Audit front deskrecords to ensureaccuracy and correctany discrepancies.
• Manage reservations, roomassignments, and guestrequests.
• Monitor hotel securityby conducting routineproperty checks andresponding to emergencies.
• Communicate important informationto the morningshift and management

REQUIRED QUALIFICATIONS & SKILLS

• Front desk or accounting experience preferred
• Strong attention to detail and organizational skills
• Ability to work overnight shifts independently
• Familiarity with hotel PMS and accounting systems

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

• Exceptional communication skills, detail oriented, and ability to learn in an ever changing work environment.
• Must have flexible schedule and be willing to work beyond scheduled hours if necessary.
• Multi-tasking skills.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. The Company will provide reasonable accommodation to qualified individuals with disabilities in accordance with applicable law.

We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate where permitted by applicable law. Nothing in this job description alters the at-will nature of employment or limits the Company’s right to modify duties at any time

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Qualifications

Previous Hotel Experience Preferred

Experience

• Preferred

  Previous Hotel Experience Preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts