Night Auditor

Drury Hotels; City of Mount Vernon (NY); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200 per year

Paid time off

Hotel discounts

Free room nights

401(k) retirement

Recognition programs

Job summary

Drury Plaza Hotel in Mount Vernon, IL is hiring an Overnight Front Desk Associate. The role includes checking guests in and out, promoting sales programs, and maintaining guest records while handling cash and balancing daily receipts.

Flexible, overnight schedule and potential breakfast setup duties may apply. The position emphasizes guest safety, courteous service, and a positive, professional demeanor for all guests.

Qualifications

• Requires ability to take written and verbal direction and speak English clearly.
• Requires ability to relate to the public in a warm, friendly manner.
• Requires attention to detail and ability to multitask efficiently.

Responsibilities

• Check guests in and out, promote sales programs, maintain guest records.
• Balance entries by auditing previous day’s receipts and running reports.
• Assist with breakfast setup and possibly food preparation or service.
• Work alone during overnight hours and ensure guest safety and security.

Skills

Front desk operations

Cash handling

Guest services

English fluency

Job description

Starting pay $17 per hour!
Weekly schedule: 10 p.m. - 7 a.m. Thursday, Friday, Saturday

Property Location:

Drury Plaza Hotel - 145 North 44th Street , Mount Vernon, Illinois 62864

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There’s a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are … and well compensated for all you accomplish.

• _Incentives -_Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)

• Work-life-balance– Flexible scheduling, paid time off, hotel discounts and free room nights

• _Career growth -_Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year

• _Health and well-being -_Medical, dental, vision, prescription, life, disability and Team Member Assistance Program

• _Retirement -_Company-matched 401(k)

• Award-winning- Ranked among Newsweek’s America’s Greatest Workplaces 2025

Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off. This role is eligible for a discretionary quarterly “+1 Service” bonus.

BASIC FUNCTION & JOB DUTIES:

Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc. Responsible for auditing the previous day’s receipts to verify and balance entries, runs reports and verifies accuracy of information. May also assist with set up of breakfast. May include food preparation, set up, service and/or cleaning. Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone. Responsible for guest safety and security during overnight hours.

Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.

GENERAL KNOWLEDGE, SKILL AND ABILITY:

Requires ability to take written and verbal direction and speak English clearly and read English. Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment. Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.

Requires thorough knowledge of Drury Hotels’ policies and procedures, for guest services. Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities. Maintains the front desk lobby area in a clean and organized manner. Complies with hotel’s safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel. Must be willing to and have the ability to work alone as scheduled. At some locations, may be the only team member on property during work shift.

Rise. Shine. Work Happy.

Hiring Immediately!

The pay range is:

$16.72 - $24.54

The starting wage may be above the minimum rate, based on relevant experience, skills, and education.

We will be accepting applications on an ongoing basis.