Night Auditor

Hampton Inn/Homewood Suites Cincinnati; Cincinnati (OH); On-site; USD 19,286 - 27,552; Part time

Job summary

The Hampton Inn and Homewood Suites by Hilton in Downtown Cincinnati is currently hiring for a part-time Night Auditor, working weekends from 11pm to 7am and serving as the overnight Manager-on-Duty. You will verify balances, run nightly processing, audit room revenue and credit card vouchers, and provide courteous service to guests while maintaining policy compliance.

The role requires 1–2 years of hotel night audit experience, strong math and reconciliation skills, and proficient computer use

Qualifications

• 1–2 years of experience working as a hotel Night Auditor.
• Excellent computer skills including Microsoft Word and Excel.
• Excellent math and reconciliation skills.
• Experience using hotel reservation systems such as FOSSE or PEP is a plus.
• Organization skills and attention to detail; Customer service oriented.
• Must be flexible in work hours to accommodate last minute scheduling.

Responsibilities

• Meets and exceeds customer and team member expectations by providing service and teamwork.
• Verifies and balances daily charges for all departments to customer folios, master accounts and house accounts; makes corrections as necessary in accordance with company policy.
• Runs computer nightly processing to reset for next day’s use in balancing of applicable functions.
• Audits room revenue and other income; audits food and beverage income posting as applicable.
• Reviews all credit card vouchers for proper imprints, authorizations, and correct amounts.
• Processes all city ledger work to accounting and ensures policy compliance.
• Performs night clerk duties as Guest Service Representative when needed and maintains a cooperative working climate.

Skills

Customer service

Interpersonal skills

Math skills

Reconciliation

Flexible hours

Attention to detail

Organization

Tools

Microsoft Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Night Auditor

Part Time Hampton/Homewood, Cincinnati, OH, US

9 days ago Requisition ID: 7175

We offer Daily pay! Access up to 50% of your earned wages after every shift.

The Hampton Inn and Homewood Suites by Hilton, located in Downtown Cincinnati, is currently hiring for a part-time Night Auditor. The person hired for this position will work weekends,11pm-7am.

PRIMARY PURPOSE: To provide efficient and courteous service to each customer; accurately computing the daily income of the hotel by verifying that all customer accounts are correct and in balance by the following morning and functioning as the overnight Manager-on-Duty (MOD) in accordance with company policies and procedures

RESPONSIBILITIES

• Meets and exceeds customer and team member expectations by providing service and teamwork
• Verifies and balances daily charges for all departments to customer folios, master accounts and house accounts; makes corrections as necessary in accordance with company policy
• Runs computer through nightly processing sequence to reset for next day’s use in balancing of applicable functions
• If applicable to hotel, audits food and beverage income posting and charges
• Audits room revenue and other income
• Reviews all credit card vouchers for proper imprints, authorizations, and correct amounts
• Processes all city ledger work to accounting
• Adheres to hotel policies and procedures
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
• Performs night clerk duties as Guest Service Representative in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
• Maintains a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate
• Performs such other ancillary and related duties as may be assigned by Supervisor or General Manager
• Must achieve required threshold scores according to brand and company inspections

REQUIREMENTS

• 1-2 years of experience working as a Hotel Night Auditor
• Excellent computer skills including knowledge of Microsoft Word and Excel
• Excellent math and reconciliation skills
• Experience using hotel reservation system such as FOSSE or PEP is a plus
• Organization skills and attention to detail
• Customer Service oriented
• Must be flexible in work hours to accommodate last minute changes in scheduling
• Must have strong interpersonal skills to engage and interact with associates and guests

JOB SETTING AND PHYSICAL DEMANDS

Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment. The Night Auditor must be able to stand for long periods or tie and quickly maneuver to any location in the hotel. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.