Night Auditor

Drury Hotels; Charleston (SC); Vor Ort; USD 25.000 - 34.000; Vollzeit

Benefits dieser Stelle

Quarterly bonus

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Mentorship

Medical benefits

401(k)

Zusammenfassung

Drury Plaza Hotel in North Charleston, SC is seeking a front desk associate to welcome guests, handle check-ins/outs, and promote member programs. You will maintain guest records, balance cash and assist with breakfast setups as needed.

The role emphasizes courteous service, prompt responses to requests, and a positive team environment. Ability to work alone during overnight hours and to communicate clearly in English is required.

Qualifikationen

• Ability to take written and verbal directions and speak English clearly and read English.
• Ability to relate to the public in a warm, friendly manner in providing a hospitable environment.
• Attention to detail and ability to multitask efficiently.

Aufgaben

• Check guests in/out and promote sales programs.
• Maintain guest records and balance entries; audit previous day’s receipts.
• Assist with breakfast setup and possibly food preparation.
• May work alone for the majority of the shift and ensure guest safety during overnight hours.
• Respond to inquiries and requests with a positive, service-oriented attitude.

Kenntnisse

Customer service

Cash handling

Communication

English fluency

Tools

Cash register

Jobbeschreibung

You belong at Drury Hotels.

Property Location:

Drury Plaza Hotel - 2934 West Montague Ave , North Charleston, South Carolina 29418

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There’s a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are … and well compensated for all you accomplish.

• _Incentives -_Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Work-life-balance– Flexible scheduling, paid time off, hotel discounts and free room nights
• _Career growth -_Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• _Health and well-being -_Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• _Retirement -_Company-matched 401(k)
• Award-winning- Ranked among Newsweek’s America’s Greatest Workplaces 2025

BASIC FUNCTION & JOB DUTIES:

Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc. Responsible for auditing the previous day’s receipts to verify and balance entries, runs reports and verifies accuracy of information. May also assist with set up of breakfast. May include food preparation, set up, service and/or cleaning. Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone. Responsible for guest safety and security during overnight hours.

Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.

GENERAL KNOWLEDGE, SKILL AND ABILITY:

Requires ability to take written and verbal direction and speak English clearly and read English. Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment. Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.

Requires thorough knowledge of Drury Hotels’ policies and procedures, for guest services. Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities. Maintains the front desk lobby area in a clean and organized manner. Complies with hotel’s safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel. Must be willing to and have the ability to work alone as scheduled. At some locations, may be the only team member on property during work shift.

Rise. Shine. Work Happy.

Hiring Immediately!