Night Auditor

Parx Casino; Bensalem Township (Bucks County); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/Dental/Vision after 90 days

Paid Time off

401K with partial company match

Short and Long Term Disability

Employee Dining Room

Free Uniforms and Parking

Bright Funds Charitable Match program

Team Member Assistance Fund

Tuition Reimbursement

Appreciation and Celebration Events

Fun Company Swag

This is not a comprehensive list of |

Descrizione del lavoro

Parx Casino in Bucks County, PA seeks a capable Front Desk Specialist to handle check-in/check-out, reservations, and guest services. You will welcome guests, register arrivals, collect contact data, and guide them on payment methods while promoting casino and hotel promotions.

The role requires hotel or hospitality experience, excellent communication, and the ability to work varied shifts, including weekends and holidays. Join a team-focused property with comprehensive benefits.

Competenze

• High School Diploma or GED required.
• Experience as a Front Desk Specialist or receptionist preferred.
• Familiar with hotel reservation software.
• Understanding of travel planning websites.
• Identify and address guest concerns and expectations.
• Knowledge of federal, state, and local laws.
• Excellent communication and organizational skills.
• Ability to work all shifts, including weekends/holidays.

Mansioni

• Performs all check-in and check-out related tasks.
• Manages online and phone reservations.
• Welcomes guests upon arrival and assigns rooms.
• Registers guests, collecting necessary contact information.
• Informs customers of payment methods and verifies credit card information.
• Provides information about the hotel, as well as all Company promotions and events.
• Respond to guest complaints in a timely and professional manner.
• Works with housekeeping staff to ensure that all rooms are clean and fully furnished.
• Confirms group reservations and arranges personalized services for VIP guests.
• Promotes additional services, when appropriate.
• Maintains updated records of bookings and payments.
• Performs all other duties as assigned.

Conoscenze

Front desk experience

Communication skills

Organizational skills

Guest service mindset

Problem solving

Formazione

High School Diploma or GED

Strumenti

Hotel reservation software

Travel planning websites

Descrizione del lavoro

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• Click Preferences...


• Click OK.


• Click Tools on the toolbar or the menu icon


• Select Options


• Click the Privacy tab


• Under History, select Firefox will: Use custom settings for history


• Enter the website's address greenracing.atsondemand.com


• Click Allow, click Close, and click OK


• Select the Safari drop down


• Select Preferences


• Go to the Privacy tab


• Close the window


• Go to the Tools menu (gear icon)


• Select Internet Options


• Click the Privacy tab


• Click Sites button


• Enter the website's address - greenracing.atsondemand.com


• Click Allow, click OK, and click OK again


• Open Microsoft Edge app.


• Click on the More actions button in the top right corner and select Settings.


• Scroll down the settings and click on View advanced settings button.


• Close and reopen Microsoft Edge.


• Click the Customize and control icon in the top right


• Select Settings


• Select Show advanced settings


• Under Privacy, click on Content settings


• Enter the website's address greenracing.atsondemand.com and select Allow


• Click Done

If the above instructions do not work or your security settings are managed by an IT team, please click here to open the page in a new window.

For additional assistance please reference our FAQ

Responsible for performing front desk duties, as well asaccounting related tasks during the overnight shift.

• Performs all check-in and check-out related tasks.


• Manages online and phone reservations.


• Welcome guests upon their arrival and assign rooms.


• Registers guests, collecting necessary contact information.


• Informs customers of payment methods and verifies credit card information.


• Provides information about the hotel, as well as all Companypromotions and events.


• Respond to guest complaints in a timely and professional manner.


• Works with housekeeping staff to ensure that all rooms areclean and fully furnished.


• Confirms group reservations and arranges personalized servicesfor VIP guests.


• Promotes additional services, when appropriate.


• Maintains updated records of bookings and payments.


• Performs all other duties as assigned.

We are proud to be an EEO/AA employer M/F/D/V. We maintain adrug-free workplace and perform pre-employment substance abuse testing.

Experience and Skills

• High School Diploma or G.E.D. required.


• Experience as a Front Desk Specialist, Receptionist orequivalent role preferred.


• Must be familiar with hotel reservation software.


• Must have an understanding of travel planning websites.


• Must be able to identify and address guest concerns andexpectations.


• Must be knowledgeable of federal, state, and local laws.


• Must have excellent communication and organizational skills.


• Must be able to work all shifts, and weekends/holidays as required.

CompanyBenefits include(please note that some are reserved for Full Time TeamMembers only):

Medical/Dental/Vision after 90 days of continuous full time service

Paid Time off (Vacation, Sick, Holidays)

401K with partial company match(after 6 months of employment –both FT and PT)

Short and Long Term Disability (after a qualifying period)

Employee Dining Room

Free Uniforms and Parking

Bright Funds Charitable Match program

Team Member Assistance Fund

Tuition Reimbursement

Appreciationand CelebrationEvents

Fun Company Swag

This is not a comprehensive list of benefits offered.