Night Auditor

Hersha Hospitality Management; Arlington (VA); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a dynamic team as a Night Auditor in a thriving hospitality environment. This role is essential for balancing nightly accounts and ensuring guest satisfaction. You'll perform bookkeeping activities, manage guest check-ins, and resolve inquiries, all while contributing to a culture of excellence. With opportunities for growth into supervisory roles, this position is perfect for those looking to advance their careers in hospitality. Enjoy competitive wages and a variety of benefits, including health insurance and travel discounts, while working in a supportive and engaging atmosphere.

Benefits

Medical, Dental, and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Qualifications

• Previous night audit/accounting experience or equivalent training required.
• FSD certification is a plus and required within 90 days of employment.

Responsibilities

• Balance revenue and settle accounts nightly.
• Prepare and distribute daily reports.
• Check guests in/out and perform Guest Service Agent tasks.

Skills

Bookkeeping

Customer Service

Excel

Accounting

Problem Solving

Education

High School Diploma

Tools

BRAINS network

Job description

Overview

Opportunity: Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Your Focus

1. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
2. Keep records of room availability and guests' accounts, manually or using computers.
3. Prepare and distribute daily reports.
4. Audit and reconcile cashiers.
5. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
6. Input and update financial information into the BRAINS network.
7. Check guests in/out and perform Guest Service Agents tasks.
8. Respond to guest inquiries and resolve complaints.
9. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
10. Follow sustainability guidelines and practices related to HHM’s EarthView program.
11. Practice safe work habits and wear protective safety equipment.
12. Ensure overall guest satisfaction.
13. Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge, including Excel, and arithmetic skills required.
• FSD certification is a plus and required within 90 days of employment.

HHM Hotels Benefits and Perks

• Competitive wages for full-time and part-time opportunities
• Medical, Dental, and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource
• Travel Discounts
• Commuter Transit and Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, lifting up to 25 pounds, bending, and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It