Night Audit Supervisor - Guest Experience & Night Ops

ViziRecruiter,LLC.; Bossier City, Northern (LA, KY); Hybrid; USD 32,000 - 45,000; Full time

Job summary

Margaritaville Resort and Casino in Bossier City, LA is seeking a Night Auditor to oversee nightly financial and guest service operations. You will run nightly system reports, check guests in and out, and maintain accurate cash handling and folio postings.

The ideal candidate has a High School Diploma and at least one year of supervisory experience, with fluent English and strong computer skills. This role is full-time and on-site, with a focus on guest satisfaction and smooth night shift

Qualifications

• High School Diploma or equivalent.
• Minimum of one year of experience in a supervisory or leadership role.
• Fluent English language skills, both verbal and in writing.
• A second language is not required but is an advantage.
• Ability to obtain the appropriate work authorization per local, state, federal, and gaming regulations.
• Good keyboard skills and proven working knowledge of Microsoft Office.

Responsibilities

• Runs nightly reports to reset the system for next day operations.
• Checks in and checks out guests while providing the highest level of customer service possible.
• Maintains an operating bank. This includes receiving cash, credit cards, and comps in payment.
• Responsible for posting charges, settling folios, groups, and due outs. Maintains proper communication with Supervisor and Housekeeping.
• Handles guest problems or complaints in a courteous and professional manner.
• Maintains knowledge of hotel, casino, outlet, and community events.
• Welcomes and acknowledges ALL guests according to Margaritaville Resort and Casino standards.
• Follows all company policies and procedures.

Skills

Fluent English

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Margaritaville Resort and Casino in Bossier City, LA is seeking a Night Auditor to oversee nightly financial and guest service operations. You will run nightly system reports, check guests in and out, and maintain accurate cash handling and folio postings.

The ideal candidate has a High School Diploma and at least one year of supervisory experience, with fluent English and strong computer skills. This role is full-time and on-site, with a focus on guest satisfaction and smooth night shift