Night Audit Supervisor

HEI Hotels & Resorts; Pittsburgh (Allegheny County); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Vacation and holidays

Pet insurance

Disability insurance

401(k) with company match

Hotel room discounts

Job summary

Hei Hotels Inc. is seeking a Night Audit Supervisor at the Pittsburgh Marriott City Center to maintain financial controls and hotel standards while guiding a night-shift team.

You will coordinate with security, housekeeping, and other departments to ensure quality service for every guest. This role requires hiring, training, and evaluating night staff, balancing and closing daily accounts, and responding promptly to guest issues to sustain high satisfaction.

Qualifications

• Hotel experience preferred.
• Basic mathematical skills and ability to make accurate calculations using a 10-key.
• Ability to effectively deal with guest and associate concerns in a friendly and positive manner.
• Ability to access and accurately input information using a moderately complex computer system.
• Effective verbal and written communication skills; adapt communication to different audiences.

Responsibilities

• Interview, hire, train, evaluate performance, and handle discipline when appropriate.
• Supervise the night audit/hotel associates; review and verify daily work.
• Balance, reconcile, and close daily accounts and prepare daily statements with proper controls.
• Control the Night Audit Bank.
• Review timecards and payroll reports.
• Perform functions of Night Auditors as needed to provide coverage.
• Prepare the daily activity sheet and report noteworthy events and serious accounting violations.
• Respond to customer issues promptly to maintain satisfaction.
• Maintain regular attendance and be available to work on a schedule.
• Perform other job-related duties as assigned.

Skills

Hotel experience

Math skills

Guest service

Computers / data entry

Communication

Job description

About Us

At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers. Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm. What truly sets us apart is our people. We believe that our success begins with an engaged and empowered team. That's why we're committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive. With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work - it's a place to build your future. Discover how far your potential can take you. Join us today.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No

Overview

Supervise the night audit operations to ensure the maintenance of financial controls and compliance with hotel standards. Coordinate with other departments (i.e. security, housekeeping) to ensure quality service is provided to all guests.

Essential Duties and Responsibilities

• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.

• Supervise the night audit/hotel associates; review and verify daily work.

• Supervise the balancing, reconciliation and closing of various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained.

• Control the Night Audit Bank.

• Review timecards on a daily basis and complete daily and weekly/bi-weekly payroll reports.

• Perform functions of Night Auditors as needed to provide coverage and ensure completion of work in a timely, accurate manner.

• Prepare the daily activity sheet, report all noteworthy events and serious accounting violations.

• Respond to customer issues, complaints, or problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills

• Hotel experience preferred.

• Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.

• Ability to effectively deal with guest and associate concerns in a friendly and positive manner.

• Ability to access and accurately input information using a moderately complex computer system.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed
• Vacation, Sick and Holiday programs
• pet insurance through the ASPCA
• Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans
• 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs

Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.