Night Audit Supervisor

White Lodging; San Antonio (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Parental Leave

Life Insurance

401(k) with company match

Vacation and PTO

Tuition Reimbursement

Complimentary and Discounted Rooms

Job summary

White Lodging is seeking a Public Area Attendant in San Antonio to maintain a spotless, inviting hotel environment and ensure every guest feels welcome. You’ll lead and support night operations, monitor public spaces, and work with Security and other associates to uphold safety, cleanliness, and brand standards.

The role requires strong organizational and problem‑solving skills, leadership and teamwork, and the flexibility to work nights, weekends, and holidays.

Qualifications

• Strong organizational and problem-solving skills.
• Leadership and teamwork abilities.
• Basic mathematical skills and familiarity with accounting procedures.
• Valid driver’s license (if applicable).

Responsibilities

• Lead and oversee the Night Audit team, ensuring accurate revenue reconciliation and smooth overnight operations.
• Monitor and adjust staffing levels to meet guest service needs while maintaining labor model compliance.
• Act as Manager on Duty for the overnight shift, ensuring calm and order in the hotel by collaborating with Security and other associates.
• Prepare and distribute critical financial reports, including gross revenue and over/short reports, and ensure all revenue figures balance.
• Train, mentor, and cross-train associates to maintain a high-performing and knowledgeable team.
• Handle guest inquiries and complaints effectively, ensuring a positive experience for all.

Skills

Organizational skills

Problem solving

Leadership

Teamwork

Flexibility

Numerical skills

Driver's license

Job description

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Public Area Attendant, you’ll play a vital role in creating a spotless, inviting environment that makes every guest feel welcome and valued.

Description

Summary:
Who We Are
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Public Area Attendant, you’ll play a vital role in creating a spotless, inviting environment that makes every guest feel welcome and valued.

Responsibilities

What You’ll Do

• Lead and oversee the Night Audit team, ensuring accurate revenue reconciliation and smooth overnight operations.
• Monitor and adjust staffing levels to meet guest service needs while maintaining labor model compliance.
• Act as Manager on Duty for the overnight shift, ensuring calm and order in the hotel by collaborating with Security and other associates.
• Prepare and distribute critical financial reports, including gross revenue and over/short reports, and ensure all revenue figures balance.
• Train, mentor, and cross-train associates to maintain a high-performing and knowledgeable team.
• Handle guest inquiries and complaints effectively, ensuring a positive experience for all.

What You’ll Bring

• Strong organizational and problem-solving skills to manage financial and operational responsibilities.
• A focus on leadership and teamwork, with the ability to motivate and mentor associates.
• Flexibility to work nights, weekends, and holidays as needed.
• Basic mathematical skills and familiarity with accounting procedures.
• A valid driver’s license and clean driving record (if applicable).

Other information:

What You Can Look Forward To

• Medical, Dental, and Vision Insurance starting on Day 1
• Paid Parental Leave
• Life Insurance and Employee Assistance Program (EAP)
• 401(k) with company match
• Vacation and Paid Time Off (PTO)
• Tuition Reimbursement
• Complimentary and Discounted Rooms

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.