Night Audit Specialist - Overnight Front Desk & Guest Experience

Ponte Vineyard Inn; Temecula (CA); On-site; USD 30,000 - 34,000; Full time

Job summary

Ponte Vineyard Inn is seeking a Night Auditor to oversee overnight front desk operations and financial reconciliation in Temecula. The role requires attention to detail, excellent guest service, and the ability to maintain a calm, professional presence during night shifts.

Facilities operate 24/7; weekends and holidays are required. Compensation is $22.75 per hour with responsibilities spanning guest check-ins, payments, and audit reporting.

Qualifications

• Minimum of one year of customer service experience, preferably in a hotel setting.
• Strong communication skills, both written and verbal.
• Exceptional grooming and professional demeanor per company standards.
• Outgoing personality with ability to confidently interact with guests.
• Proficiency in MS Word, Excel, and Outlook; familiarity with hotel POS systems is a plus.

Responsibilities

• Greet guests warmly, assist promptly, and maintain a welcoming lobby presence.
• Register guests, handle check-ins/outs, and process payments accurately.
• Oversee overnight front desk operations and act as manager on duty.
• Review daily transactions, reconcile accounts, and audit shifts for accuracy.
• Address no-show reservations, discrepancies, and guest requests with professionalism.

Skills

Customer service

Communication

Professional demeanor

Guest interaction

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Shift4

WebRez Pro

Micros

Job description

Ponte Vineyard Inn is seeking a Night Auditor to oversee overnight front desk operations and financial reconciliation in Temecula. The role requires attention to detail, excellent guest service, and the ability to maintain a calm, professional presence during night shifts.

Facilities operate 24/7; weekends and holidays are required. Compensation is $22.75 per hour with responsibilities spanning guest check-ins, payments, and audit reporting.