Night Audit & Front Desk Specialist | Flexible Schedule

Paylocity; Elko (NV); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Paid Time Off

Flexible schedules

Medical insurance

Vision insurance

Dental insurance

Disability insurance

Education reimbursement

401k

Meal discount

Job summary

Gold Country Inn & Casino in Elko, NV seeks a Front Desk Clerk to greet guests, manage check-ins/outs, and handle reservations with accuracy. The role involves nightly audit tasks and balancing the front desk cash drawer, ensuring a smooth guest experience from arrival to departure.

The position requires excellent customer service, ability to read, write, and perform basic math, and compliance with gaming-card requirements. Shift work includes graveyard hours, weekends, and holidays.

Qualifications

• Must possess excellent customer service skills.
• Ability to obtain State of Nevada Gaming Card-Gold Country Inn & Casino only.
• Must be 21 years or older with a valid driver’s license to drive the shuttle.
• Must obtain a driving record.
• Be able to read, write and typing skills - Basic Math / English skills.
• Positive attitude.
• Professional image through appearance and conduct.
• Ability to communicate effectively.
• Telephone etiquette.

Responsibilities

• Greet public / guests in a personable and professional manner.
• Check guests in/out of hotel.
• Enter, modify and confirm reservations for guests.
• Issue room keys and collect payment for room.
• Assigns rooms to guests.
• Assist guests with any questions and address concerns.
• Responsible for shift paperwork and Front Desk bank.
• Answer all incoming calls and transfer to correct departments.
• Record room availability and guest accounts.
• Settle guest accounts by posting cash, credit cards and direct bills.
• Post and adjust changes.
• Balance all paperwork.
• Set up wake up calls for guests.
• Run all reports as required (Reservation Master, Housekeeping, checkout, credit limit, etc.).
• Run Night Audit and enter data into Flash report & Comp Report.

Skills

Customer service

Communication

Multitasking

Typing

Telephone etiquette

Cash handling

Education

State of Nevada Gaming Card eligibility

Tools

PBX Phone system

Office machines

Job description

Gold Country Inn & Casino in Elko, NV seeks a Front Desk Clerk to greet guests, manage check-ins/outs, and handle reservations with accuracy. The role involves nightly audit tasks and balancing the front desk cash drawer, ensuring a smooth guest experience from arrival to departure.

The position requires excellent customer service, ability to read, write, and perform basic math, and compliance with gaming-card requirements. Shift work includes graveyard hours, weekends, and holidays.