Night Audit & Front Desk Specialist

Remington Hospitality; San Diego (CA); On-site; USD 24,796 - 25,485; Full time

Job summary

Remington Hospitality is seeking a front office auditor to manage daily audit functions across the hotel and outlets in San Diego. You will review room and tax postings for accuracy and correct errors, ensure timely posting of charges, and back up the front office computer system and night audit program as needed.

The role covers front desk operations including check-ins/outs, payments, reservations, and PBX duties, with a focus on prompt, warm, and professional guest service and clear

Responsibilities

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Job description

Remington Hospitality is seeking a front office auditor to manage daily audit functions across the hotel and outlets in San Diego. You will review room and tax postings for accuracy and correct errors, ensure timely posting of charges, and back up the front office computer system and night audit program as needed.

The role covers front desk operations including check-ins/outs, payments, reservations, and PBX duties, with a focus on prompt, warm, and professional guest service and clear