Night Audit & Front Desk — Ski Lodge Perks & Flexible Hours

Stein Collection Careers; Park City (UT); Sur place; USD 19 000 - 30 000; Temps partiel

Avantages offerts par ce poste

On-site heated garage parking

Ski/snowboard benefits at Park City/De

Flexible schedules

Weekly raffles

Hotel room, spa, dining, shopping, ski

Team member appreciation events

Résumé du poste

Stein Collection is seeking a Part Time Night Audit/Front Desk team member at The Chateaux Deer Valley in Park City, UT. You will verify, reconcile, and consolidate daily transactions, handle guest check-ins/outs, and address guest needs with courtesy.

Responsibilities include greeting guests, managing complaints, answering calls, knowing hotel operations, and maintaining a professional front desk presence during the night shift.

Qualifications

• High school diploma required/some college preferred.
• Ability to communicate effectively.
• Ability to work overnight.

Responsabilités

• Welcome guests to the Chateaux Residence Club.
• Effectively and seriously deal with guest complaints.
• Answer phone in a very courteous manner and respond to guests promptly and efficiently.
• Have full knowledge of computer system to effectively check-in and check-out guests on a timely basis.
• Have thorough knowledge of facilities, amenities, departments, and managers.
• Read log book and handle any outstanding requests.
• Perform a variety of clerical and office duties assumed by one Front Desk Agent.
• Serves as information agent for Hotel guests and handles their needs or directs information to satisfy their needs.
• Responds to all guest requests.
• Be fully aware of daily functions in the Hotel
• Knowledgeable of local activities and area attractions that may enhance the stay of our guests
• Display working knowledge of reservations and room availability functions.
• Take reservations and messages as requested
• Take accurate messages for guests and managers (including date, time, caller, message)
• Complete department check list each shift
• Process all guests’ special requests and VIP services in a timely manner
• Ensure that all guest mail, messages, faxes, federal express, and other overnight deliveries are delivered to guest promptly
• Complete weekly room key and front desk supplies inventory
• Demonstrate an outgoing and pleasant attitude with all guests and employees
• Maintain a clean, neat, and professional work area
• Do whatever necessary to help guests and fellow employees

Connaissances

Communication

Overnight shift

Formation

High school diploma required/some college preferred

Description du poste

Stein Collection is seeking a Part Time Night Audit/Front Desk team member at The Chateaux Deer Valley in Park City, UT. You will verify, reconcile, and consolidate daily transactions, handle guest check-ins/outs, and address guest needs with courtesy.

Responsibilities include greeting guests, managing complaints, answering calls, knowing hotel operations, and maintaining a professional front desk presence during the night shift.