Night Audit Clerk

Vacatia; Kissimmee (FL); On-site; USD 21,000 - 29,000; Full time

Job summary

Vacatia’s Night Audit Clerk position at Vacation Village at Parkway in Kissimmee, FL invites a detail-oriented hospitality professional to join the overnight operations team. You will ensure welcoming guest service while completing critical nightly financial and operational audits that keep the resort running smoothly.

The role requires 2+ years in hospitality, strong customer service, basic math, and proficiency with Excel/Word.

Qualifications

• 2+ years of hospitality preferred (resort or timeshare experience preferred)
• Strong customer service and problem-solving skills
• Ability to multitask and manage multiple priorities independently
• Basic math skills and confidence handling financial transactions
• Proficiency with computers, including Microsoft Excel and Word
• Strong communication skills, both written and verbal
• Dependable, punctual, and comfortable working overnight shifts
• High School diploma or GED required
• Availability to work nights, weekends, and holidays

Responsibilities

• Greet and assist guests during overnight hours.
• Process guest check-ins and check-outs accurately.
• Perform nightly audit procedures and reconcile daily transactions.
• Review OTA reservations and verify arrivals.
• Assign RCI units to designated rooms as required.
• Complete no-show processing for marketing reservations.
• Conduct in-house registration audits and identify discrepancies.
• Process credit card payments and handle cash transactions confidently.
• Manage key control procedures, including vendor and security sign-in/out.
• Answer incoming calls and direct them appropriately.
• Complete all overnight shift checklist tasks.
• Maintain confidentiality and follow all company policies and procedures.

Skills

Customer service

Problem solving

Multitasking

Basic math

Computer literacy

Written and verbal communication

Education

High School diploma or GED

Tools

Microsoft Excel

Microsoft Word

Job description

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Now Hiring: Night Audit Clerk | Join Our Resort Team at Vacation Village at Parkway!

Are you detail-oriented, dependable, and passionate about hospitality? Do you thrive working independently and enjoy balancing guest service with behind-the-scenes operations? If so, we’d love to meet you!

We’re currently seeking a Night Audit Clerk to join our resort team. As the overnight face of the property, you’ll play a key role in ensuring our guests feel welcomed and supported while completing critical nightly financial and operational audits that keep the resort running smoothly.

Location: 2975 Arabian Nights Blvd, Kissimmee, FL 34747

Pay Rate: $18/hr

What You'll Do:

• Greet and assist guests during overnight hours with professionalism and care
• Process guest check-ins and check-outs accurately, ensuring balanced accounts
• Perform nightly audit procedures and reconcile daily transactions
• Review Online Travel Agent (OTA) reservations and verify arrivals
• Assign RCI units to designated rooms as required
• Complete no-show processing for marketing reservations
• Conduct in-house registration audits and identify discrepancies
• Process credit card payments and handle cash transactions confidently
• Manage key control procedures, including vendor and security sign-in/out
• Answer incoming calls and direct them appropriately
• Complete all overnight shift checklist tasks
• Maintain confidentiality and follow all company policies and procedures

What We’re Looking For:

• 2+ years of hospitality preferred (resort or timeshare experience preferred)
• Strong customer service and problem-solving skills
• Ability to multitask and manage multiple priorities independently
• Basic math skills and confidence handling financial transactions
• Proficiency with computers, including Microsoft Excel and Word
• Strong communication skills, both written and verbal
• Dependable, punctual, and comfortable working overnight shifts
• High School diploma or GED required
• Availability to work nights, weekends, and holidays

Why Join Us?

• Work in a professional, team-oriented resort environment
• Gain valuable experience in overnight operations and financial auditing
• Play a critical role in maintaining smooth daily operations
• Be part of creating a safe, welcoming experience for guests around the clock

Ready to bring your attention to detail and hospitality expertise to our overnight team?