Night Audit

StepStone Hospitality; West Palm Beach (FL); On-site; USD 21,000 - 29,000; Full time

Job summary

Stepstone Hospitality is seeking a Night Auditor for the Doubletree West Palm Beach Airport hotel to join the Front Office Team. The role focuses on auditing revenue, generating daily reports, balancing accounts, and supporting front desk operations while delivering friendly guest service.

The position requires the ability to work night shifts, handle multiple tasks, and maintain accuracy in reports and records. Equal opportunity employer policies apply.

Qualifications

• Experience with nightly audit processes is a plus.
• Ability to communicate effectively with guests and colleagues.
• Comfort with data entry and report preparation.

Responsibilities

• Prepare daily revenue reports by auditing hotel systems and journals.
• Run audit reports and balance revenue and settlements nightly.
• Assist with front desk and reservations duties as needed.
• Communicate with guests, vendors, and associates to ensure smooth operations.

Skills

Customer service

Front desk operations

Report generation

Job description

Description

The Doubletree West Palm Beach Airport hotel is looking for fun, ambitious, customer service-oriented Night Auditor to join our Front Office Team. If you have a passion to serve while having fun, meeting new people, then this is the career for you!

Administrative

• Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals to breakdown revenue, covers, waiters’ fees, tips paid out, and settlements by type and cashier.
• Run audit reports and journals from all credit card and computer systems.
• Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day’s operations.

Supportive

• Make corrections and adjustments and handle any computer issues that may arise.
• Ensure all reports and back-up vouchers are complete and filed properly.
• Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department.
• Review and correct discrepancies in the Front Desk System.
• Coordinate with the front desk and restaurant\bar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations.
• Ability to communicate effectively with guests, vendors, and other associates.
• Ability to adhere to all applicable Federal, state, local, safety, and health standards.
• Ability to assist with the design and preparation of statistical reports and presentations as needed.
• Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed.
• Ability to accurately reports information.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
• Attend required Hotel meetings.

Requirements

• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.
• Minimum pulling of 20 pounds.
• Other duties may be assigned by the immediate supervisor or General Manager.

Stepstone Hospitality and the Courtyard Gulfport Beachfront Hotel are Equal Opportunity Employers EOE/M/F/D/V