NIGHT AUDIT

Crescent Hotels & Resorts; Tulsa (OK); Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

Crescent Hotels & Resorts in Tulsa, Oklahoma is seeking a Part-Time Revenue Auditor to balance room, restaurant, and bar operations on a daily basis.

You will prepare revenue reports, audit POS tapes, and input figures into the front office system, ensuring accurate guest ledgers and timely daily summaries. The role requires strong math, 10-key proficiency, and good communication.

Qualifications

• Must be able to communicate in English.
• Strong mathematical and 10-key accuracy.
• Experience using front office and accounting systems.
• Ability to balance revenue and settlements.

Responsabilités

• Prepare daily Restaurant Revenue Report by auditing POS tapes/journals.
• Run audit reports from front office system and POS.
• Make corrections and adjustments and handle computer issues during shift.
• Input revenue/expenses into front office system to generate daily reports.
• Balance revenue and settlements nightly; maintain files and reset system for next day operations.
• Attend and be available to work regularly.

Connaissances

English communication

10-key

Math calculations

Team player

Problem solving

Outils

Front Office System

Accounting Software

POS System

Description du poste

Part-Time

JOB OVERVIEW: Balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations.

Essential Job Functions

• Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
• Run audit reports/journals from the front office system, Point of Service and the computer.
• Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
• Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Required Skills And Abilities

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system.

PERFORMANCE STANDARDS

Customer Satisfaction

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Note

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.