Night Audit

The Global Ambassador Hotel; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Benefits for 25+ hours per week

Job summary

The Global Ambassador Hotel invites applications for a Night Audit role in our luxury Phoenix property. Join a fast-paced team dedicated to precision in financial reconciliation, guest billing accuracy, and secure overnight operations.

This position supports Front Desk during night hours and ensures flawless recording of all financial transactions. We value strong numerical and analytical skills, independent work capability, and excellent communication.

Qualifications

• 2+ years of experience in Night Audit or Accounting is preferred.
• Strong numerical and analytical skills with attention to detail.
• Ability to work independently during night shifts.
• Proficiency with property management systems (Opera PMS preferred).
• Exceptional organization and communication skills.
• Highly detail-oriented and customer service focused.
• Ability to multitask and work under pressure.
• Professional phone manner and teamwork mentality.

Responsibilities

• Perform accurate end-of-day financial reconciliation for guest accounts in line with hotel records.
• Verify and post guest charges, payments and adjustments precisely.
• Handle guest inquiries related to billing and folio details, providing clear explanations and guest services.
• Generate and distribute financial and operational reports to departments including hotel management.
• Conduct audits of daily transactions and resolve discrepancies or issues.
• Assist Front Desk with check-ins, check-outs and guest requests during overnight hours.
• Monitor and control access to the hotel at night to ensure safety.
• Serve as point of contact for emergencies following protocol and coordinate responses.
• Maintain meticulous records of financial transactions in compliance with accounting standards.
• Maintain a polished and professional appearance per luxury brand standards.

Skills

Numerical skills

Analytical thinking

Independence

Multitasking

Communication skills

Teamwork

Detail-oriented

Customer service

Tools

Opera PMS

Job description

Overnight Shift Premium - +$1 (11PM-7AM)

Why The Global Ambassador

• Competitive compensation
• Comprehensive benefits available for team members working 25+ hours per week, including medical, dental, vision, and more
• Paid time off eligibility for those working 32+ hours per week
• A dynamic, fast-paced environment where passion for hospitality, teamwork, and excellence thrives

Who We Are

Hospitality refined for a global mindset.

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination.

Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire’s Best New Hotels in the Worldand Condé Nast Traveler’s Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.

What You’ll Do

• Perform accurate and timely end-of-day financial reconciliation, ensuring all guest accounts are balanced and aligned with hotel records
• Verify and post guest charges, payments, and adjustments with meticulous precision
• Handle guest inquiries related to billing, charges, folio details, providing clear explanations and exceptional guest services
• Generate and distribute relevant financial and operational reports to various departments including hotel management
• Conduct comprehensive audits of daily transactions, identifying and resolving any discrepancies, errors or potential issues
• Assist the Front Desk with check ins, check outs, and guest requests during the overnight hours
• Monitor and control access to the hotel during the night, ensuring guest and property security
• Act as a point of contact for emergencies following protocol and coordinating necessary emergency response
• Maintain meticulous records of financial transactions, ensuring compliance with accounting standards
• Maintain a polished and professional appearance in adherence to our luxury brand standards

Qualifications

• At least 2+ years of experience in Night Audit or Accounting within luxury hospitality environment is preferred
• Experience with Opera PMS is preferredStrong numerical and analytical skills with a keen attention to detail
• Ability to work independently and efficiently during night shifts
• Knowledge of accounting principles and procedures is preferred
• Proficiency with property management systems
• Exceptional organization and communication skills
• Highly detail-oriented and customer service focused
• Ability to multitask and work under pressure
• Professional phone manner and teamwork mentality

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.