Night Audit

The-Global-Ambassador-Hotel; Phoenix (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Night shift premium

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

The Global Ambassador is seeking a Night Audit professional to manage overnight financial reconciliations and guest billing with precision in a luxury setting. You will verify charges, post payments, and produce reports while supporting Front Desk during late hours.

This role requires strong numerical skills, attention to detail, and a professional approach to guest service. Join a dynamic team in a fast-paced environment at our Phoenix hotel, where collaboration, security, and impeccable

Qualifications

• 2+ years of experience in Night Audit or Accounting within luxury hospitality
• Experience with Opera PMS is preferred
• Strong numerical and analytical skills with a keen attention to detail

Responsibilities

• Perform accurate end-of-day financial reconciliation for guest accounts
• Verify and post guest charges, payments, and adjustments
• Handle guest inquiries related to billing and folio details with clear explanations
• Generate and distribute financial and operational reports to departments
• Conduct daily transaction audits and resolve discrepancies
• Assist Front Desk with night check-ins/outs and guest requests
• Monitor and control access to the hotel during the night for security
• Coordinate emergency responses according to protocol
• Maintain meticulous records of financial transactions in compliance with standards
• Maintain a polished, professional appearance per luxury brand standards
• Work independently and efficiently during night shifts
• Possess strong organizational and communication skills
• Demonstrate teamwork and a professional phone manner

Skills

Night audit

Accounting

Attention to detail

Customer service

Tools

Opera PMS

Job description

Overnight Shift Premium - +$1 (11PM-7AM)

Why The Global Ambassador

• Competitive compensation

• Comprehensive benefits available for team members working 25+ hours per week, including medical, dental, vision, and more

• Paid time off eligibility for those working 32+ hours per week

• A dynamic, fast-paced environment where passion for hospitality, teamwork, and excellence thrives

Who We Are

Hospitality refined for a global mindset.

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination.

Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire’s Best New Hotels in the World and Condé Nast Traveler’s Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.

What You’ll Do

• Perform accurate and timely end-of-day financial reconciliation, ensuring all guest accounts are balanced and aligned with hotel records

• Verify and post guest charges, payments, and adjustments with meticulous precision

• Handle guest inquiries related to billing, charges, folio details, providing clear explanations and exceptional guest services

• Generate and distribute relevant financial and operational reports to various departments including hotel management

• Conduct comprehensive audits of daily transactions, identifying and resolving any discrepancies, errors or potential issues

• Assist the Front Desk with check ins, check outs, and guest requests during the overnight hours

• Monitor and control access to the hotel during the night, ensuring guest and property security

• Act as a point of contact for emergencies following protocol and coordinating necessary emergency response

• Maintain meticulous records of financial transactions, ensuring compliance with accounting standards

• Maintain a polished and professional appearance in adherence to our luxury brand standards

• Ability to work independently and efficiently during night shifts

• Knowledge of accounting principles and procedures is preferred

• Proficiency with property management systems

• Exceptional organization and communication skills

• Highly detail-oriented and customer service focused

• Ability to multitask and work under pressure

• Professional phone manner and teamwork mentality

Qualifications

• At least 2+ years of experience in Night Audit or Accounting within luxury hospitality environment is preferred

• Experience with Opera PMS is preferred

• Strong numerical and analytical skills with a keen attention to detail

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.

We use eVerify to confirm U.S. Employment eligibility.