Night Audit

Trailborn Hotels; Highlands (NC); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

401(k) with company match

Employee Dining Discounts

Employee Marketplace Discounts

Job summary

Trailborn Highlands is seeking a Night Auditor to manage overnight front desk operations, balance daily revenue, and ensure guest satisfaction as the sole overnight front-office teammate.

The role is part-time in Highlands, NC with an hourly pay of $20, weekend and holiday coverage required; prior hotel experience preferred and a friendly, energetic attitude is important.

Qualifications

• Greet, register, and assign rooms to guests of the hotel.
• Make and confirm guest reservations and verify payment method at check-in.
• Keep records of room availability and guest accounts using the property system.
• Balance receipts and revenues for the day and perform income audit as needed.
• Resolve guest questions and coordinate with housekeeping or maintenance overnight.

Responsibilities

• Record guest comments or complaints and refer to managers.
• Complete bucket checks to ensure accounts are current and compliant.
• Respond to inquiries about hotel services, directions, and local amenities.
• Assist with luggage, event room setup, and other duties as assigned.

Skills

Communication skills

English proficiency

Flexible hours

Positive attitude

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Night Audit

Admin & General Part Time Trailborn Highlands, Highlands, NC, US

5 days ago Requisition ID: 1941

POSITION – NIGHT AUDITOR

RATE OF PAY - $20.00 PER HOUR

EMPLOYEE CATEGORY - PART TIME

ABOUT OUR ROLE

As a Night Auditor you are responsible for running all end of day financial reports, oversee security of the property, and ensure guest satisfaction and requests are met as the sole front office teammate during the overnight period..

ESSENTIAL FUNCTIONS

• Greet, register, and assign rooms to guests of the hotel
• Make and confirm guest reservations
• Verify guests' credit and establish how they will pay for the accommodation upon check-in
• Keep record of room availability and guests' accounts using property management system
• Perform simple bookkeeping activities, such as balancing receipts and revenue for the day, and perform income audit on all revenues posted
• Review accounts and charges with guests during the checkout process
• Contact overnight housekeeping or maintenance staff when guests report problems
• Respond to inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions
• Record guest comments or complaints, referring customers to managers as necessary
• Complete "bucket checks" to ensure all accounts are current and comply with standards established by the hotel's Controller
• Perform other duties as assigned

QUALIFICATIONS

Minimum Qualifications:

• Communicate clearly, whether in writing (e.g., giving written instructions) or verbally
• Ability to communicate in English, verbal and written
• Ability to work flexible hours, including weekends and holidays
• A great smile, attitude and desire to work with an energetic team!

Preferred Qualifications:

• Experience in a hotel or resort setting.

PHYSICAL REQUIREMENTS

• Must be able to remain upright and able to continuously move on a firm surface for an 8–10-hour shift.
• Must be able to move at least 20 pounds up to 5 feet high without another person's aid.
• Must be able to assist guests with luggage and set up event rooms.

ABOUT OUR

BENEFITS

Company Benefits and Perks

Full Time

Part Time

Seasonal

Medical (with company contribution)

-

-

Dental (with company contribution)

-

-

Vision (with company contribution)

-

-

Paid Time Off

-

-

401(k) (with company match)

-

Sick Time

-

Employee Dining Discounts

Employee Marketplace Discounts

SCHEDULE

Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.

The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.