Night Auditor: Overnight Guest Experience & Finances

Trailborn Brand LLC; California (MO); On-site; USD 20,664 - 31,684; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance (if

Paid Time Off (eligible employees)

Holiday Pay (eligible employees)

401(k) with Company Match (eligible

Sick Time (eligible employees)

Job summary

Trailborn Brand LLC in Mendocino, CA is seeking a Night Auditor to balance daily financial activity, assist guests, and support hotel operations overnight.

The ideal candidate is detail-oriented, dependable, with strong guest service and the ability to work independently during overnight hours; flexible schedule including weekends and holidays is required. Experience with hotel PMS is preferred.

Qualifications

• Previous hotel, resort, front desk, or hospitality experience preferred.
• Detail-oriented with ability to complete financial tasks accurately.
• Excellent written and verbal communication skills.
• Ability to work independently during overnight hours.
• Flexible schedule, including weekends and holidays.
• Strong guest service mindset and teamwork.

Responsibilities

• Welcome guests, complete check-ins, assign rooms, and provide service overnight.
• Make and confirm reservations and update guest information in the PMS.
• Verify guest payment information and ensure accurate account records.
• Maintain records of room availability and guest accounts.
• Complete end-of-day financial reporting and revenue balancing.
• Review guest accounts and charges during checkout.
• Coordinate with housekeeping or maintenance for guest issues.
• Provide information on hotel services and local attractions.
• Record guest feedback and escalate concerns to management.
• Complete account reviews and ensure compliance with hotel standards.

Skills

Hotel front desk experience

Hospitality experience

Attention to detail

Guest service

PMS experience

Tools

Property Management System (PMS)

Job description

Trailborn Brand LLC in Mendocino, CA is seeking a Night Auditor to balance daily financial activity, assist guests, and support hotel operations overnight.

The ideal candidate is detail-oriented, dependable, with strong guest service and the ability to work independently during overnight hours; flexible schedule including weekends and holidays is required. Experience with hotel PMS is preferred.