Night Audit

Hampton Inn Clayton; Clayton (MO); On-site; USD 20,664 - 30,307; Full time

Job summary

Hampton Inn Clayton is seeking a hotel operations associate to run audit reports and journals from credit card and computer systems, input revenue and expenses, and generate daily reports such as Guest Ledger Summary and Daily Bar Summary.

You will balance revenue and settlement accounts nightly, make adjustments, communicate with guests and vendors, and ensure compliance with health and safety standards.

Qualifications

• High school diploma or equivalent.
• At least one year of relevant experience.
• Excellent guest relations and etiquette.

Responsibilities

• Run audit reports and journals from credit card and computer systems.
• Input revenue, expenses, and allowances to produce daily reports.
• Balance revenue and settlement accounts nightly.
• Coordinate with front desk and restaurant/bar closing for smooth operations.
• Communicate effectively with guests, vendors, and associates.
• Adhere to health and safety standards and hotel policies.
• Perform duties of front desk supervisor when needed.

Skills

Guest relations

Communication

Computer literacy

English language

Attention to detail

Record keeping

Team coordination

Multitasking

Education

High school diploma

Tools

Micros system

Front desk software

Job description

Description

• Run audit reports and journals from all credit card and computer systems.
• Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Bar Summary.
• Prepare daily Bar Revenue Report data by auditing Micros tapes and journals to breakdown revenue, covers, waiters’ fees, tips paid out, and settlements by type and cashier.
• Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day’s operations.
• Make corrections and adjustments and handle any computer issues that may arise.
• Ensure all reports and back-up vouchers are complete and filed properly.
• Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department.
• Review and correct discrepancies in the Front Desk System.
• Coordinate with the front desk and restaurant\bar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations.
• Ability to communicate effectively with guests, vendors, and other associates.
• Ability to adhere to all applicable Federal, state, local, safety, and health standards.
• Ability to assist with the design and preparation of statistical reports and presentations as needed.
• Perform front desk supervisor, guest service agent, and telephone operator duties as needed.
• Ability to accurately reports information.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
• Other duties may be assigned by the immediate supervisor or General Manager.

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

EOE/M/F/V/D.

Requirements

• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity, standing for extended period of time.
• Hearing, writing, typing.
• Minimum pulling of 20 pounds.
• Must have a comprehensive knowledge of service standards, guest relations, and etiquette.
• Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations.
• Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates.
• Must have excellent mathematical and computer skills.
• High school education and relevant training and experience required. Additional education preferred.
• At least one year of relevant experience required.
• CPR training and first aid training preferred.
• Additional language ability preferred.