Night Alarm Monitor – 24/7 Security Operator (Dallas)

ECAM; Addison (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer matching

PTO

Paid holidays

Disability coverage

Life insurance

Career growth opportunities at Garda ~

Job summary

ECAMSECURE, a GardaWorld company, is seeking an Overnight Alarm Monitor in Dallas, TX to monitor live and recorded footage, assess security risks, and respond per client protocols. You will work nights, weekends, and holidays to support a 24/7 operation, using multiple computer programs and a multi-line phone system, while maintaining confidentiality.

The role requires strong attention to detail, decision-making under pressure, and proficiency with Microsoft Office and Google Maps.

Qualifications

• Authorized to work in the United States.
• A high school diploma or equivalent (GED).
• Ability to pass an extensive screening process.

Responsibilities

• Review camera footage and assess potential security risk events.
• Understand client-specific requirements and protocols.
• Deter suspicious activity on client properties.
• Contact authorities with urgency (Police, Fire, Guard).
• Answer inbound calls using a multi-line phone system.
• Communicate with stakeholders.
• Assist with audits, process documentation, and research.
• Monitor alarms and act based on event severity.

Skills

Composure

Timely decision making

Decision quality

Typing speed 40 wpm

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Google Maps

Job description

ECAMSECURE, a GardaWorld company, is seeking an Overnight Alarm Monitor in Dallas, TX to monitor live and recorded footage, assess security risks, and respond per client protocols. You will work nights, weekends, and holidays to support a 24/7 operation, using multiple computer programs and a multi-line phone system, while maintaining confidentiality.

The role requires strong attention to detail, decision-making under pressure, and proficiency with Microsoft Office and Google Maps.