Niemanns Deli Shift Supervisor

nfiniemanns; Champaign (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

Life Insurance

Retirement Plans

Paid Time Off

Employee Assistance Program

Job summary

Niemanns Deli is seeking a Shift Supervisor to assist the Deli Manager in running a profitable department while upholding customer service standards, product presentation, and safe food handling. You will supervise, train, and motivate Associates, ensure health codes, and support daily operations including inventory, cleanliness, and promotions.

The role requires a High School diploma or GED, 1–3 months of related experience, and Food Handler’s Certification as required by state law.

Qualifications

• High school diploma or GED required.
• 1–3 months related experience or training.
• Equivalent combination of education and experience.
• Food Handler’s Certification as required by State law.

Responsibilities

• Delivers superior guest service and ensures customer satisfaction.
• Food preparation and proper product handling.
• Promotes sales and assists in supervising the Deli team.
• Processes product through POS system and handles tenders.
• Follows health codes and safety policies.

Skills

Customer service

Supervisory skills

Multitasking

Attention to detail

Integrity

adaptability

Problem solving

Energy

Food handling

Communication

Education

High school diploma or GED

1–3 months related experience

Equivalent combination of education and experience

Job description

SUMMARY

The Niemanns Deli Shift Supervisor responsibilities are to assist the Deli Manager with running a profitable department including but not limited to ensuring customer service standards are being met, presentations are at expected levels, and safe food handling procedures are being followed while working in a safe manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Delivers superior guest service and ensures absolute customer satisfaction
• Food preparation
• Knows use, and taste of products offered
• Quality assurance checks of department
• Properly handles and rotates product
• Day to day operational procedures to ensure stock level, inventory, and cleanliness
• Promotes sales
• Processes product through POS system
• Handles various tenders, cash, checks, credit/debit/gift cards and coupons
• Promotes and supports established programs
• Teaches, trains, and develops other Associates
• Assists in supervising and motivating the Deli team
• Follows all Health Code guidelines
• Works within company programs, policies and procedures.
• Follows all safety policies and procedures
• Other duties as assigned

KEY ATTRIBUTES

• Customer service skills
• Foodie
• Supervisoryskills
• The ability to prioritize and multi task
• Honest/Integrity
• Detail Oriented
• Ability to work in a fast paced environment
• Problem solving skills
• High Energy Level
• Adaptability

SUPERVISORY RESPONSIBILITIES

• Assists with supervising Associates in the Deli Department in the absence of the Deli Manager.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include training associates; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED)
• One to three months related experience and/or training
• Equivalent combination of education and experience.

LANGUAGE SKILLS

• Read and comprehend simple instructions, short correspondence, and memos.
• Write simple correspondence.
• Effectively present information in one-on-one and small group situations to customers, clients, and other Associates of the organization.

MATHEMATICAL SKILLS

• Basic addition, subtraction, division, multiplication, division, fractions, weights and measures.

CERTIFICATES, LICENSES, REGISTRATIONS

• Food Handler’s Certification as required by State law provided at store level

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Hairnets/Hats
• Safety Cutter
• Uniform per store policy
• Pallet jack
• Ladder
• Stepladder
• Associates may be required to use standard deli equipment including, but not limited to
• Knives
• Slicers
• Ovens

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Communicate with associates and customers
• Taste and smell
• Lift and/or move up to 10 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Stoop, kneel, crouch or crawl
• Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

• Sit
• Climb or balance
• Lift and/or move up to 100 pounds
• Vision
• Close
• Distance
• Ability to adjust focusAbility to distinguish colors
• Peripheral
• Depth perception

WORK ENVIRONMENT

Regularly

• Moving mechanical parts
• Fumes or airborne particles
• Frequently
• Extreme heat

Occasionally

• Wet and/or humid conditions
• Chemicals while cleaning
• Extreme cold
• Risk of electrical shock
• Vibration

NOISE LEVEL

• Regularly
• Moderate

PAY RANGE

(depends on industry experience)

Min. Wage up to $22/hour (IL Locations Only)

Starting pay will be based on experience, internal equity, and scope of responsibility.

BENEFITS

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• Paid Time Off
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location