Next Steps Associate

Cross City Church, Euless; Euless (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Cross City Church, Euless, seeks a Next Steps Associate to serve as the operational backbone of the Next Steps Ministry. The role leads administrative, logistical, and systems functions to enhance guest, volunteer, and member experiences and supports the Next Steps Pastor’s vision and objectives.

The ideal candidate is highly organized, relational, and capable of coordinating both Sunday ministry details and large events.

Qualifications

• Experience in administrative support, project coordination, event planning, or volunteer management.
• Highly organized and detail-oriented with ability to manage multiple projects.
• Strong interpersonal and communication skills with a servant-hearted approach.
• Comfortable learning and using technology including Microsoft 365 and CCB.

Responsibilities

• Administrative Responsibilities: Serve as departmental liaison with Administration for budgets, transactions, and financial reporting.
• Track, process, and reconcile expense reports and purchase orders for Next Steps and Worship departments.
• Maintain budget allocations, disbursements, and monthly budget reports to department leadership.
• Process and maintain invoice records for contract labor as assigned.
• Maintain attendance, engagement, and follow-up reports using CCB, Microsoft 365, and other approved systems.
• Prepare calendars, event registrations, communication materials, and other administrative resources.

Skills

Organized

Interpersonal skills

Volunteer management

Event coordination

Project coordination

Microsoft 365

CCB (Church Community Builder)

Tools

Microsoft 365

CCB

Databases

Job description

Title: Next StepsAssociate

Reports to: Next Steps Pastor

Classification: NA – Non-Ministerial Associate

Status: Full-Time

Hourly Non-Exempt

Schedule: Sunday - Thursday

Principal Purpose & Function:

The Next Steps Associate serves as the operational backbone of the Next Steps Ministry. This role leads the department's administrative, logistical, and systems functions. This role helps create excellent guest, volunteer, and member experiences and supports the Next Steps Pastor’s focus on leadership, vision, and ministry objectives. The ideal candidate is highly organized, relational, and capable of managing both the details of Sunday ministry and the coordination of large-scale church events.

Duties and Responsibilities

Administrative Responsibilities:

• Serve as the departmental liaison with the Administration team for budgets, transactions, and financial reporting.
• Track, process, and reconcile expense reports and purchase orders for the Next Steps and Worship departments.
• Maintain budget allocations, disbursements, and supply monthly budget reports to department leadership.
• Process and maintain invoice records for contract labor as assigned.
• Maintain accurate attendance, engagement, and follow-up reports using CCB, Microsoft 365, and other approved systems.
• Prepare calendars, event registrations, communication materials, and other administrative resources as needed.

Guest Experience & Sunday Operations:

• Serve as the primary on-site point of contact for Next Steps volunteer teams on Sundays, ensuring they are informed, equipped, and well supported.
• Coordinate and distribute weekly service and event information to Guest Services teams, ministers, and staff.
• Oversee the ordering and preparation of food, printed materials, and supplies needed for Sunday classes, meetings, and events.
• Process guest cards from weekend services and initiate appropriate follow-up and care workflows through CCB.
• Serve as the primary profile manager for CCB, maintaining data integrity and system accuracy.

Volunteer Team Coordination:

• Coordinate monthly scheduling for all Next Steps volunteer teams, including but not limited to the Welcome Team, Guest Central Team, Ushers, Parking Lot Team, and Prayer Team.
• Proactively communicate with team members to ensure adequate coverage, clear expectations, and positive volunteer experience.
• Identify and help fill gaps in volunteer coverage in real time during Sunday services and events.

Baptism Coordination:

• Manage all logistical details for baptism services, including scheduling, participant communication, and material preparation.
• Coordinate with the host and pastoral staff to ensure baptism services are executed with care and excellence.
• Prepare baptismal certificates and related materials for pastoral use.

Event Planning & Execution:

• Coordinate and execute events and programming overseen by the Next Steps department, including the monthly Next Steps Class, Not Ashamed baptism services, Cross Service, and other large-scale church events.
• Partner with staff and volunteers across departments to ensure logistics, communication, and on-site execution are handled with excellence.
• Support the Next Steps Pastor in promoting and coordinating Care Group Ministries and other department initiatives.

Spiritual Requirements:

• Have and maintain a personal, growing relationship with Christ
• Demonstrate a passion for God and personal consistent practice of spiritual disciplines
• Confirm alignment with Cross City’s beliefs, as outlined in the Baptist Faith and Message (2000), and especially the 7 beliefs covering The Bible, The Trinity, Jesus Christ, The Holy Spirit, Man, Salvation, The Second Coming, and Marriage
• Actively attend and participate at Cross City Church, or commit to begin doing so upon hire

Skills/Experience Requirements:

• Highly organized and detail-oriented, with the ability to manage multiple projects, priorities, and deadlines while maintaining accuracy and follow-through.
• Strong interpersonal and communication skills, with a servant-hearted approach to working with volunteers, guests, ministry leaders, and staff.
• Demonstrates initiative, responsibility, and sound judgement while remaining teachable and aligned with established leadership and ministry vision.
• Experience in administrative support, project coordination, event planning, volunteer management, or a related field preferred.
• Comfortable learning and utilizing technology, including Microsoft 365, church management systems (CCB), databases, and other ministry software platforms.

CCC Mission

Lead all people to follow Jesus

CCC Vision

Real people finding real hope and experiencing real life in Christ

CCC Guiding Principles

Collaboration, Relational, Excellence, Alignment, Transparency, Empower, and Dependence