(NEX LITTLE CREEK) - SALES ASSOCIATE

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Virginia Beach (VA); In loco; USD 21.000 - 32.000; Part-time

Descrizione del lavoro

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) is seeking a sales associate in Virginia Beach to be the face of the brand, assist customers, and promote products and services. You will learn about offerings and convey the company purpose in a professional, educational, and insightful manner.

Responsibilities include customer service, product cross-selling, inventory upkeep, POS transactions, and supporting store operations. Flexible hours may apply to meet business needs.

Competenze

• Retail experience preferred but not required.
• Strong interpersonal and communication skills.
• Ability to multi-task while assisting customers and managing tasks.

Mansioni

• Proactively engage customers and build connections.
• Direct customers to merchandise and inform them about promotions and events.
• Provide premier customer service and uphold store appearance.
• Cross-sell products and upsell based on customer needs.
• Handle cash, processing transactions, and returning accurate change.
• Maintain accurate inventory and participate in periodic inventories.

Conoscenze

Customer service

Communication

Teamwork

Upselling

Cash handling

Basic math

Formazione

High school diploma or equivalent

Strumenti

POS system

Descrizione del lavoro

Job Summary:

As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact on the organization.

Duties And Responsibilities

CUSTOMER SERVICE -

Proactively engage and make a connection with customers.

• Asking questions and listening to customer needs.
• Directing customers to merchandise informing them about upcoming events, promotions, mobile offers, and the STAR card.
• Provide premier customer service.
• Cooperate and build positive, inclusive and respectful relationships, take accountability for your own actions and outcomes.

ORGANIZATION -

Maintaining store appearance.

SALES -

Cross-selling products and knowing layout of the store.

• Make suggestions to customer on latest trends and current promotions based on customer s individual needs.
• Upselling products.
• Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork reports and reconciliation

INVENTORY -

Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories

DEPENDABILITY -

Adherence to assigned work schedule. Accurate and complete follow through on work assignments

EXPERIENCE -

Retail experience preferred but not required

COMMUNICATION SKILLS -

Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers and management. Ability to communicate on the telephone with proper etiquette.

MATHETMATICAL SKILLS -

Basic math functions such as addition subtraction multiplication and division.

REASONING ABILITY -

Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

PHYSICAL DEMANDS/WORK ENVIRONMENT

This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors, but may be assigned outdoors depending upon location.

OTHER SKILLS

Enthusiastic, friendly and energetic with a desire to provide outstanding service.

WORK HOURS

Available to work a variety of hours which may include early mornings, evenings, weekends and holidays

No Experience Required. High School Graduate Or Equivalent Preferred.

Primary Location

United States-Virginia-Virginia Beach

Organization

Little Creek

Schedule

Flexible (0 - 19.5 hours)

Unposting Date

Oct 21, 2026, 8:59:00 PM