New York, Brooklyn, Studio Manager

Glowbar Inc.; New York (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Annual bonus potential up to 13000

Medical, dental, vision insurance

Vacation 80 hours

Paid holidays

DailyPay

Insurance coverage

EAP – mental wellness

Commuter benefits

Glowbar membership

Employee discount

Referral bonuses

Product credit

Job summary

Glowbar is seeking a Studio Manager to lead a Glowbar location in New York, owning the team, client experience, and business results. You’ll oversee the front desk, drive membership and product sales, and ensure a culture that motivates staff and delights clients.

You will recruit, train, and coach a high-performing team, monitor performance metrics, and manage labor and expenses with an owner’s mindset. This is a full-time role requiring weekend availability.

Qualifications

• 3+ years of progressive people management experience in a fast-paced service-based industry
• Proven track record of operational and financial success including driving studio margins and growth
• Exceptional leadership presence with ability to hire, train, coach and develop teams
• Management style that balances accountability with empathy to maintain a positive, performance-driven culture
• Superior communication and interpersonal skills fostering trust and collaboration across staff and clients
• Strategic problem-solving skills with ability to manage multiple priorities and adapt to busy periods

Responsibilities

• Own the front desk as a hospitality guru for two full shifts per week plus daily lunch break coverage
• Analyze weekly and monthly performance data to spot trends and opportunities in membership and product sales
• Recruit, interview, and build a team reflecting Glowbar values and standards
• Onboard and train new members; conduct performance shadows and regular feedback
• Maintain studio morale and address friction to sustain a high-retention culture
• Manage studio labor and expenses with an owner’s mindset to protect profitability
• Build Glowbar brand in the market through partnerships and lead generation
• Ensure all studio compliance standards (safety, cleanliness, brand) are met

Skills

People management

Operations management

Leadership presence

Communication

Strategic problem-solving

Weekend flexibility

Customer service

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Management New York, NY, US

Salary Range: $65,000.00 To $75,000.00 Annually

Join the Glowbar Team:

Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way.

The Studio Manager is the CEO of their Glowbar location, fully accountable for the team, the client experience, and the business results. You’re not just managing a studio; you’re building a culture, driving growth, and setting the standard that everyone around you rises to meet. If you’re a people-first leader who gets energized by both the human side and the business side of running a great studio, this is the role you’ve been working toward.

What You’ll Do:

You’ll be across everything - the numbers, the team, and the community. Every day, you’ll:

• Own the front desk as a hospitality guru for two full shifts per week plus daily lunch break coverage, staying close to the client experience and leading by example
• Stay close to the numbers - analyzing weekly and monthly performance data to spot trends, close gaps, and unlock opportunities in membership and product sales growth
• Recruit, interview, and build a team that reflects Glowbar’s values and standards
• Build your team from day one: onboarding and training new members, conducting performance shadows across all roles, and developing them through bi-weekly 1:1s, scorecard reviews, and ongoing feedback
• Keep a pulse on team morale and proactively address friction before it becomes a problem to create a studio culture so strong that retention speaks for itself
• Manage studio labor and expenses with an owner’s mindset, protecting profitability
• Champion the Glowbar brand in your market by building relationships with local businesses to drive partnerships and lead generation
• Ensure all studio compliance standards (safety, cleanliness, and brand) are met without exception

Who We’re Looking For:

• 3+ years of progressive people management experience in a fast-paced, service-based industry (restaurant, hotel, salon/spa, or comparable)
• Proven track record of operational and financial success, including driving studio-level margins, disciplined expense management, and overall business growth
• Exceptional leadership presence with demonstrated ability to hire, train, coach, and develop high-performing teams that consistently exceed goals
• A management style that balances accountability with empathy, creating a culture that is both positive and performance-driven
• Superior communication and interpersonal skills that foster trust, clarity, and collaboration across employees and clients alike
• A strategic problem-solver who thrives under pressure and maintains professionalism while managing multiple priorities
• Flexible availability, including weekends (we’re busiest when clients have time to glow)
• Full-Time: 7-day open availability, including both weekend days
• Enthusiasm for beauty, skincare, and a fast-paced, service-driven environment

Your Glow Package (Compensation & Benefits):

• Up to $13,000 in annual bonus potential tied to studio revenue, gross margin performance, and member count
• 2% annual compensation increase eligibility
• Medical, dental, and vision insurance largely covered by Glowbar
• 80 hours of vacation + paid sick leave
• 6 Paid holidays
• DailyPay - access part of your paycheck before payday at no cost
• Disability, accident, critical illness, and life insurance coverage
• Employee Assistance Program (EAP) with free mental wellness support
• Commuter benefits to help save on transit and parking
• Free annual Glowbar membership ($780 value) and two annual guest passes ($170 value)
• 25% employee discount off skincare products
• $150 employee referral bonuses for bringing great people to the team
• $15 product credit for every first-time client you refer

Working Conditions:

Our studios are energetic, on-your-feet environments. You should be comfortable with:

• Standing, walking, and moving throughout your full shift
• Bending, reaching, and lifting up to 15 lbs (supplies, laundry, merchandise)
• Stairs, varying temperatures, and the occasional humidity of a laundry room
• Evening, weekend, and holiday availability to meet client demand

We’re the DOPEST - and we mean it. Join us, and let your career truly glow!