New PSA Service Sales Rep Fire

Johnson Controls; Irving (TX); On-site; USD 65,000 - 105,000; Full time

Benefits offered by this job

15 days vacation

401K plan

Medical, dental, and vision benefits

Job summary

Johnson Controls is seeking a PSA Service Sales Rep - Fire to grow planned service agreements for commercial buildings. You will identify customer needs, position service solutions, and convert opportunities into recurring business that supports long-term value.

In this role, you will own your pipeline, build strong customer relationships, and work with operations and internal partners. Salesforce is used to track activity and reporting, with a focus on achieving sales plans.

Qualifications

• Experience in B2B sales or service agreement sales in a commercial environment.
• Ability to sell technical or facility-related solutions with clear understanding of customer needs.
• Knowledge of commercial building systems or related services is a plus.
• Ability to conduct building surveys, prepare estimates, and support proposal development.
• Strong relationship-building, communication, negotiation, and closing skills.
• Organizational skills and ability to manage a proposal backlog and sales reports.
• Proficiency with Salesforce.

Responsibilities

• Promote and sell planned service agreements for commercial building systems.
• Qualify prospects and develop opportunities with decision makers.
• Build relationships through follow-up and professional communication.
• Create sales strategies matching building, account, and service opportunities.
• Close sales to meet plan objectives and maintain a healthy proposal backlog.
• Conduct building surveys to support estimates and proposals.
• Maintain accurate records of sales activity and reporting.

Skills

B2B sales

Account development

Service agreements

Sales strategy

Customer relationships

Negotiation

Closing skills

Prospecting

Sales reporting

Tools

Salesforce

Job description

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

Job Description

About Us

Johnson Controls, a global leader in smart, healthy, and sustainable buildings. In this role, you will help customers protect commercial properties by growing planned service agreements for fire and related building systems.

Role Overview

As a PSA Service Sales Rep - Fire, you will be responsible for developing new business and expanding existing customer relationships through planned service agreement sales. You will work with commercial customers to understand their needs, position the right service solution, and convert opportunities into recurring business that supports long-term customer value.

Key Responsibilities

• Promote and sell planned service agreements for commercial building systems, including fire alarm, suppression, sprinkler, security, sound, communication, and inspections.
• Establish contact with prospects and qualify potential buyers of service contracts.
• Develop positive customer relationships and build trust through consistent follow-up and professional communication.
• Identify customer needs and create a sales strategy that matches the building, account, and service opportunity.
• Close sufficient sales to meet sales plan objectives and maintain a healthy proposal backlog.
• Conduct building surveys to support estimates and develop accurate sales proposals.
• Maintain accurate records of sales activity, correspondence, expenses, and competitive activity.
• Submit sales reports on time and keep internal stakeholders informed of pipeline status and customer developments.

How You Will Do It

• Own your results with accountability, safety, and integrity in every customer interaction and sales decision.
• Stay close to the customer’s building, priorities, and installed base so you can remove obstacles and present the right service solution.
• Use marketing strategies, lead follow-up, and disciplined prospecting to create a steady flow of opportunities.
• Improve every day by listening to customer feedback, reviewing proposal outcomes, and refining your approach with candor and problem-solving.
• Work as one team with operations and internal partners, sharing information clearly and valuing different perspectives.
• Use Salesforce to track activity, manage follow-up, and maintain accurate sales reporting.

Qualifications

• Experience in B2B sales, account development, or service agreement sales in a commercial environment.
• Ability to sell technical or facility-related solutions with a clear understanding of customer needs and decision drivers.
• Knowledge of commercial building systems, ideally including fire alarm, suppression, sprinkler, security, sound, communication, or inspections.
• Ability to conduct building surveys, prepare estimates, and support proposal development.
• Strong relationship-building, communication, negotiation, and closing skills.
• Demonstrated organization, follow-through, and time management skills.
• Ability to maintain accurate records, manage a proposal backlog, and produce timely sales reports.
• Proficiency with Salesforce.

Nice to Have

• Experience selling planned or preventive maintenance agreements.
• Familiarity with vertical markets and fire code requirements.
• Prior experience working closely with operations, estimators, or service teams.

Why Join Us

• Competitive salary.
• 15 days of vacation in the first year.
• Comprehensive benefits package including 401K, medical, dental, and vision care available day one.
• Encouraging and collaborative team environment.
• Dedication to safety through the Zero Harm policy.
• On-the-job and cross-training opportunities.

Salary Range:

* This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

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