New Product Operations Program Manager, Mac

Apple Inc.; Austin, Northern (TX, KY); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Apple Inc. in Austin, TX is seeking a New Product Operations Program Manager for Mac. You will own the NPI process across operations and product development, coordinating with internal teams and external partners to ensure timely launches.

The role requires 5+ years in manufacturing, process engineering or product development, with strong stakeholder management and travel readiness. Exceptional communication and the ability to manage multiple work streams are essential.

Qualifications

• 5+ years experience in manufacturing, process engineering or product development.
• Experience working with offshore manufacturers and traveling to manufacturing sites.
• Strong interpersonal skills with ability to present to management.
• Excellent relationship-building and communication abilities.

Responsibilities

• Lead the NPI program as owner, coordinating with product development, operations, and suppliers.
• Drive ramp availability and ensure plans for security, materials, staffing, and training at partners.
• Communicate risk and status to management with clear options for resolution.

Skills

Stakeholder management

Cross-functional leadership

Data-driven decisions

Travel readiness

Process improvement

Job description

New Product Operations Program Manager, Mac

Austin, Texas, United States Operations and Supply Chain

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Description

The Mac NPI PM organization role will lead the team within WW Operations and be the primary operations interface to the core product development team and other functional organizations within Apple. As the owner of the product, the NPI PM will ensure the successful launch products towards meeting it’s stated cost, quality, schedule, availability and customer experience goals.The NPI PM is responsible for all facets of the project launch which includes:-Leading ramp availability for all product modules with Materials, Quality, Engineering and other internal and external teams.-Ensuring security, materials, equipment, fixtures, staffing, training, documentation plans are in place at our partners.-Drives responsive supply chains that optimize lowest costs, operational flexibility and high quality.-Assesses, analyzes, consolidates, and communicates risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive team through the new product reviews and other executive forums.-Provides links from the Ops & Engineering Teams to the Factory teams from various development builds through new product introduction, including product hand-off to Sustaining Operations Management.-Ability to travel internationally up to 20-25%

Minimum Qualifications

• 5+ years experience in manufacturing, process engineering or product development

Preferred Qualifications

• Experience working with off-shore manufacturers and traveling to manufacturing sites
• Strong interpersonal skills and ability to present to management
• Extraordinary ability to build relationships
• Clear, consistent communication
• Use data to drive decisions and be willing to take action
• Enthusiastic and motivated
• High level of detail while running several work-streams
• Technical expertise and prior OEM management experience
• Master's degree or MBA a plus

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple’s workplace Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.