New Patient Coordinator

American Oncology Network, Inc.; Honolulu, Northern (HI, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Hawaii Cancer Care in Honolulu is seeking a dedicated New Patient Coordinator to support scheduling, patient intake, and referrals across our oncology team. You will assign new patients and hospital consultations to designated physicians, maintain accurate records, and ensure compliance with regulatory policies.

Strong communication and organizational skills are essential in a fast-paced, multi-site environment.

Qualifications

• High School diploma or GED required.
• Experience communicating with physicians.
• Strong computer literacy across Word, Excel, database, and presentation software.
• Excellent interpersonal and confidential handling skills.

Responsibilities

• Assigns new patients and hospital consultations to physicians.
• Supports regulatory compliance and organizational policies.
• Performs general administrative duties and manages scheduling.
• Produces reports and data summaries as needed.

Skills

Communication skills

Multitasking

Interpersonal skills

Analytical ability

Attention to detail

Time management

Self-management

Education

High School diploma or GED

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

## New Patient CoordinatorApply: US-HI-Honolulu: Hawaii Cancer Care: Full time: Posted Today: JR7374**Location:**Hawaii Cancer Care**Hiring Range:**$18.22 - $25.18# **Position Summary**Assigns new patients and hospital consultations to designated physicians. Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures. Performs other duties and projects as assigned. Performs all duties in accordance with regulatory requirements and organizational policies and procedures.# **Qualifications****Education*** High School diploma or GED is required**Previous Experience*** Ability to communicate effectively with physicians. Must be able to multi-task and work in a fast-paced environment.* Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database, and presentation software.* Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.* Analytical ability is required in order to gather and summarize data for reports, find solutions to various administrative problems and prioritize work. Work requires continual attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines.* Must have knowledge of secretarial, office administrative procedures and knowledge of use and operation of standard office equipment at a level generally acquired through related experience.**Licenses/Certifications*** Valid Driver’s license in state of residency for travel to clinics is required.**Core Capabilities*** Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.* Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.* Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.* Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.* Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.* Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.* Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required.**Standard Core Workdays/Hours**: Monday to Friday 8:00 AM – 5:00 PM.