New Partner Support Specialist (Fully Remote)

Human Interest; United States; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

401(k) match

Remote work

Full benefits

Job summary

Human Interest is a high-growth fintech company focused on providing affordable retirement benefits for small and medium-sized businesses. We are seeking a proactive professional to manage retention and strategic partnerships, with a strong emphasis on collaboration with payroll and CPA partners.

The ideal candidate will have 3+ years in partnerships or business development for SaaS products, excel at communication, and navigate ambiguity while taking on additional responsibilities.

Qualifications

• 3+ years in Partnership, Sales, or business development with SaaS products.
• Excellent communication and relationship-building skills.
• Experience using CRM systems to manage pipelines and partners.
• Ability to translate complex problems into actionable solutions.

Responsibilities

• Act as the primary point of contact for payroll and CPA partners, ensuring a white-glove experience.
• Develop tailored solutions, communicate blockers to leadership, and maintain SOP documentation.

Skills

Strong communication

CRM experience

Translate complex problems

SaaS product knowledge

Tools

CRM software

Job description

• Seeking a proactive professional with a background in retention and strategic partnerships.
• Comfortable with ambiguity and adapting to additional responsibilities.

What You'll Do:

• Act as the primary point of contact for payroll and CPA partners, ensuring a white-glove experience.
• Develop tailored solutions, communicate blockers to leadership, and maintain SOP documentation.

What You Bring:

• 3+ years in Partnership, Sales, or business development with SaaS products.
• Strong communication, CRM experience, and ability to translate complex problems.

Why You'll Love It:

• Mission-driven team tackling the retirement gap with a high-growth environment.
• Robust benefits, 401(k) match, and remote work flexibility.

Human Interest

Human Interest provides affordable and accessible retirement benefits for small and medium-sized businesses. It is a high-growth fintech company with a mission-driven culture, backed by top investors like BlackRock and SoftBank.