New Implementation Project Manager - Communications Customer Care & Billing Software (Fully Remote)

NISC; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

NISC develops enterprise software for 1,200+ energy cooperatives and communication organizations in North America. It is an AI-forward technology leader and ComputerWorld's Best Place to Work for 23 years, with a member-focused culture.

NISC seeks a candidate to implement software, manage customer projects, provide training, and support data validation. The role emphasizes leveraging AI and coordinating complex data mappings for diverse member needs.

Qualifications

• Strong communication, training, and project management skills.
• Knowledge of utility/telecom industries and ability to analyze data.

Responsibilities

• Perform software implementations and manage projects for Member/Customers.
• Provide application support, train personnel, and validate converted data.
• Coordinate project plans, configure software, and map legacy data.
• Leverage generative AI tools and support after-hours calls as assigned.

Skills

Communication

Training

Project management

Job description

• Perform software implementations and manage projects for Member/Customers.
• Provide application support, train personnel, and validate converted data.

Primary Responsibilities:

• Coordinate project plans, configure software, and map legacy data.
• Leverage generative AI tools and support after-hours calls as assigned.

Knowledge & Skills:

• Strong communication, training, and project management skills.
• Knowledge of utility/telecom industries and ability to analyze data.

NISC

NISC develops enterprise software for 1,200+ energy cooperatives and communication organizations in North America. It is an AI-forward technology leader and ComputerWorld's Best Place to Work for 23 years, with a member-focused culture.