New Home Sales Support Specialist

Clayton; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Brohn Homes is seeking a Sales Assistant to support the residential new home sales team at on-site communities. You will communicate product features, financing options, and process information to guide buyers and maintain a high standard of customer service.

The role requires strong MS Office skills, CRM familiarity, and the ability to multitask while meeting deadlines. Evening and weekend hours are expected in a fast-paced sales environment.

Qualifications

• HS diploma or equivalent required.
• Excellent communication, organization, attention to detail, and diligent follow-up with leads.
• Ability to work evenings and weekends.
• High proficiency in MS Office, especially Excel and PowerPoint.
• High standards of conduct, efficiency and productivity.
• Ability to multitask with multiple projects and deadlines.
• Strong communication with internal and external customers.
• Team oriented with professional appearance.
• Familiarity with CRM systems is a plus.

Responsibilities

• Provide extraordinary customer service and communicate product offerings and financing options to help guide prospects/buyers.
• Prepare reports including competition and sales/traffic reports.
• Answer phones and schedule appointments for sales consultants.
• Greet buyers and provide community brochures/information.
• Collate sales materials and maintain supplies.
• Keep model home clean and orderly.
• Open/close model home and complete checklists.
• Assist Sales Professional with CRM updates.
• Maintain a customer satisfaction rating above 90%.

Skills

Communication

Organization

Attention to detail

Follow-up skills

Multitasking

Team oriented

Professional appearance

CRM familiarity

Customer service

Scheduling appointments

Education

HS diploma or equivalent

Tools

MS Excel

PowerPoint

CRM systems

Job description

Brohn Homes is seeking a Sales Assistant to support the residential new home sales team at on-site communities. You will communicate product features, financing options, and process information to guide buyers and maintain a high standard of customer service.

The role requires strong MS Office skills, CRM familiarity, and the ability to multitask while meeting deadlines. Evening and weekend hours are expected in a fast-paced sales environment.