Enable job alerts via email!

NEW! Guest Service Agent at Hotel West & Main in Conshohocken

Concord Hospitality Enterprises

Conshohocken (Montgomery County)

On-site

USD 10,000 - 60,000

Full time

3 days ago

Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

A leading hospitality company is seeking a Guest Service Agent for Hotel West & Main in Conshohocken. The ideal candidate will engage with guests, ensuring a positive experience through proactive service and effective communication. This entry-level position offers opportunities for career growth in a welcoming environment.

Benefits

Medical, dental, and vision plans

401K options

Tuition assistance

Discounted room rates

Career advancement opportunities

Qualifications

Passion for serving others and creating a positive guest experience.
Ability to handle guest concerns courteously and professionally.

Responsibilities

Assist guests efficiently and courteously.
Deal with guest concerns in a timely manner.
Maintain high service standards.

Skills

Proactive

Communication

Responsiveness

NEW! Guest Service Agent at Hotel West & Main in Conshohocken

Join to apply for the NEW! Guest Service Agent at Hotel West & Main in Conshohocken role at Concord Hospitality Enterprises

NEW! Guest Service Agent at Hotel West & Main in Conshohocken

5 days ago Be among the first 25 applicants

Join to apply for the NEW! Guest Service Agent at Hotel West & Main in Conshohocken role at Concord Hospitality Enterprises

We are looking for a Guest Service Agent to join our team at Hotel West & Main!

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities

As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:

Assisting guests efficiently, courteously and professionally at all times.
Maintain a high level of service and hospitality.
Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
Handle guest mail and messages with respect to privacy and professionalism.
Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
Be a great communicator to various departments and management on guest comments and concerns.
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
Have full knowledge of hotel safety and emergency procedures.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates Only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Other
Industries
Hospitality

Referrals increase your chances of interviewing at Concord Hospitality Enterprises by 2x

Get notified about new Guest Service Representative jobs in Conshohocken, PA.

Newtown Square, PA $18.00-$18.00 2 months ago