New Acquisition Installation Manager

ADT; Carrollton (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

ADT in Carrollton, TX, is seeking an Installation Team Manager to coordinate people and materials for prompt installation and service of all jobs within the district. You will plan, implement, and manage the activities of the installation and service workforce, ensure training, and drive cost-efficient service to support sales growth.

As a key liaison with corporate and the district, you will lead meetings, report performance, and maintain high quality, timely service for maximum customer

Qualifications

• Associate degree or equivalent related experience.
• 3 to 5 years related industry experience with a high volume, high impact operation.
• Experience calculating economic impact or offerings on a customers' business; experience building value cases for customers

Responsibilities

• Plans, implements and manages service workforce activities and training.
• Develops cost-efficient service plans for targeted sales growth.
• Works with General Manager to meet profitability goals.
• Conducts meetings monthly or quarterly.
• Communicates installation policies, procedures, and promotions.
• Assists sales by reducing installation costs and applying varied system options.
• Serves as primary contact for district installation and service workforce.
• Ensures consistency of field installation and service activities.
• Maintains high quality and timely installation/service for customer retention.
• Develops and maintains workforce through recruiting, training, motivating and coaching.
• Tracks daily/monthly/quarterly installation/activity results.

Skills

Solid business skills

Strategic thinking

Management skills

Communication skills

Microsoft Windows

Education

Associate degree or equivalent related experience

Tools

Microsoft Windows

Job description

Position Overview: An ADT Installation Team Manager will be responsible for supporting new acquisition customers associated with the assignment and coordination of people and materials necessary for the prompt and complete installation and service of all jobs within an assigned territory.

3021914Position Overview: An ADT Installation Team Manager will be responsible for supporting new acquisition customers associated with the assignment and coordination of people and materials necessary for the prompt and complete installation and service of all jobs within an assigned territory. Responsible for planning, implementing and managing the activities of the Installation and Service work force for a designated district. Key liaison between District service work force and Corporate ServiceMajor Responsibilities:

• Plans, implements and manages the activities of the service work force and ensures familiarity and training of product installation and service skills.
• Formulates a sound business plan to provide cost efficient service for targeted sales growth in accordance with established plan and market share targets.
• Works with General Manager to meet profitability goals
• Conducts meetings on a monthly/quarterly basis.
• Communicates current installation and service policies and procedures, techniques, demonstration of equipment, new products and services, sales promotions and area advertising.
• Assists sales force by developing low installation costs and suggesting proper and varied applications of systems.
• Serves as the primary contact for the district installation and service work force to provide input and feedback related to Corporate Installation and Service.
• Ensures consistency of field installation and service activities.
• Establishes and maintains a high level of quality and timely installation/service to customers for maximum retention.
• Develops and maintains an effective installation/service work force through recruiting, hiring, training, motivating and coaching techniques.
• Tracks and records daily/monthly/quarterly installation/service activity to include individual installers' efforts and results

Knowledge, Skills and Abilities: Education: Associate degree or equivalent related experience. Experience:

• 3 to 5 years related industry experience with a high volume, high impact operation. Experience calculating economic impact or offerings on a customers' business; experience building value cases for customers
• Background should include the ability to successfully handle multiple challenges, prioritize responsibilities, and effectively lead a team.

Skills:

• Solid business skills.
• Must be conceptually oriented with the ability to think and act strategically.
• Proven management skills with the ability to train, develop, and motivate.
• Strong written and verbal communication skills.
• Intermediate to advanced computer skills in a Microsoft Windows.

In the event a position is commission-based, compensation is solely based on the individual’s sales volume. This applies only to commission roles. Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance. ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.