New Accounts - P&S Associate

Stephens; Little Rock (AR); On-site; USD 42,000 - 56,000; Full time

Job summary

Stephens is seeking a detail-oriented professional to support daily brokerage operations by ensuring account information accuracy, resolving discrepancies, and assisting with trade reconciliation. This fast-paced role requires strong organization, priority management, and collaboration with sales and trading teams.

Responsibilities include establishing and maintaining accounts, addressing data issues, and preparing reports while safeguarding confidential information.

Qualifications

• Associate degree in a related field.
• 1+ years of related experience and/or training.
• Equivalent combination of education and experience.

Responsibilities

• Establish and maintain new accounts with accurate information and perform file maintenance of stored account data.
• Respond and resolve miscellaneous problems in accounts such as incomplete, incorrect, or missing information.
• Respond to inquiries from the sales area regarding policy and procedures for new and changing accounts.
• Assist other desks as necessary to ensure completion of departmental work.
• Work comparison desk as scheduled, daily reports of transactions that fail to electronically compare, and provide trading desk with accurate details.
• Follow up to ensure outages are resolved and/or exchange trade information with the trading desk.
• Maintain and distribute spreadsheets and various reports with authorized signatures for records and files according to regulation and procedure.
• Perform other tasks as assigned by management.

Education

Associate’s degree in a related field

Equivalent combination of education and experience

Tools

Microsoft Office Suite

Job description

This position plays an important role in supporting daily brokerage operations by ensuring the accuracy of customer account information, resolving account discrepancies, and assisting with trade reconciliation activities. The ideal candidate is an organized problem-solver who enjoys working in a fast-paced environment, managing multiple priorities, and collaborating with sales and trading teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Establish and maintain new accounts assuring accuracy of information and provide file maintenance of stored account data such as making changes to addresses, government reporting information, funds disposition, settlement instructions, etc.
• Respond and resolve miscellaneous problems in accounts such as incomplete, incorrect, or missing information.
• Respond to inquiries from the sales area regarding policy and procedures for new and changing accounts.
• Assist other desks as necessary to ensure completion of departmental work.
• Work comparison desk as scheduled, daily comparison reports of transactions that fail to electronically compare, identifying discrepancies and providing appropriate trading desk with accurate details.
• Follow up to ensure outages are resolved and/or exchange trade information with the trading desk.
• Maintain and distribute spreadsheets and various reports obtaining authorized signatures for records and files according to regulation and established procedure.
• Perform other tasks as assigned by management.

EDUCATION AND/OR EXPERIENCE

• Associate’s degree in a related field.
• 1+ years of related experience and/or training.
• Equivalent combination of education and experience.

Knowledge, Skills, And Abilities

• Excellent verbal, written and organizational skills and strong attention to detail.
• Self-motivated with the ability to work independently in a fast-paced environment.
• Ability to prioritize and handle multiple tasks simultaneously.
• Analytical, critical thinking and problem solving skills with the ability to determine the appropriate action.
• Process management skills.
• Establish and maintain effective working relationships at all levels of the organization.
• Proficient in Microsoft Office Suite or similar software, with the ability to learn and utilize industry specific software as required.
• Ability to maintain confidentiality.
• Demonstrated reliability in attendance and work performance.
• 10-key by touch.
• Ability to type 40 wpm.
• Ability to work effectively under constant time constraint.
• Ability to diplomatically communicate with a demanding sales staff.
• Ability to work overtime when necessary.

REQUIRED TESTING

• Microsoft Excel
• Alpha/Numeric Data Entry
• Typing
• 10-Key