Neuroscience Botox Coordinator

AdventHealth; Tampa (FL); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

Retirement Plan (403-B)

Parental Leave

Career Development

Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Tampa, FL is seeking an Administrative Specialist to document and track patient authorization information, schedule procedures, and educate patients on Botox processes and financial responsibilities.

You will handle incoming calls, triage patient inquiries, and coordinate with providers for necessary approvals while ensuring accurate billing and patient records. The role requires excellent communication, organization, and a willingness to float among FHMG practices as needed.

Qualifications

• Knowledge of business office procedures.
• Knowledge of English grammar, spelling, and punctuation to type patient information.
• Skill in greeting patients and answering the telephone in a professional, pleasant, and helpful manner.
• Ability to speak clearly and concisely.
• Ability to read, understand, and follow oral and written instruction.
• Ability to type accurately.
• Ability to establish and maintain effective working relationships with patients, employees and public.
• Must be willing to float to other FHMG practices, within reason, when patient load, vacation schedules etc. make it necessary.
• Demonstrates ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements.

Responsibilities

• Documents and tracks each patient's authorization information, including dates and types.
• Schedules patient appointments and coordinates procedures.
• Educates patients and families on the Botox process and financial responsibilities.
• Answers phones, triages patient calls, and returns calls in a timely manner.
• Reviews Botox requests from providers and obtains necessary authorizations from insurance carriers.
• Coordinates delivery of medication to the office from pharmacies.
• Tracks the amount of buy-and-bill medication to be ordered for each office monthly.
• Assists patients with financial assistance applications when needed.
• Maintains and updates physicians’ records and schedules.
• Coordinates with providers for Botox insurance denial appeals and schedules peer-to-peer reviews.
• Ensures authorization information is entered into the system for billing purposes.
• Monitors patients' course of treatment and communicates pertinent information to the physician.
• Other duties as assigned.

Skills

Office procedures

English grammar

Phone etiquette

Clear communication

Typing accuracy

Interpersonal skills

Flexibility

Healthcare terminology (preferred)

Education

High school diploma

Job description

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

3000 Medical Park Dr

City

Tampa

State

Florida

Postal Code

33613

Job Description

• Documents and tracks each patient's authorization information, including dates and types.
• Schedules patient appointments and coordinates procedures.
• Educates patients and families on the Botox process and financial responsibilities.
• Answers phones, triages patient calls, and returns calls in a timely manner.
• Reviews Botox requests from providers and obtains necessary authorizations from insurance carriers.
• Coordinates delivery of medication to the office from pharmacies.
• Tracks the amount of buy-and-bill medication to be ordered for each office monthly.
• Assists patients with financial assistance applications when needed.
• Maintains and updates physicians’ records and schedules.
• Coordinates with providers for Botox insurance denial appeals and schedules peer-to-peer reviews.
• Ensures authorization information is entered into the system for billing purposes.
• Monitors patients' course of treatment and communicates pertinent information to the physician.
• Other duties as assigned.

Knowledge, Skills, And Abilities

• Knowledge of business office procedures. [Required]
• Knowledge of English grammar, spelling, and punctuation to type patient information. Skill in operating a computer other office equipment. [Required]
• Skill in greeting patients and answering the telephone in a professional, pleasant, and helpful manner. [Required]
• Ability to speak clearly and concisely. [Required]
• Ability to read, understand, and follow oral and written instruction. [Required]
• Ability to type accurately. [Required]
• Ability to establish and maintain effective working relationships with patients, employees and public. [Required]
• Must be willing to float to other FHMG practices, within reason, when patient load, vacation schedules etc. make it necessary. [Required]
• Demonstrates ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements. [Required]
• Knowledge of healthcare field and medical terminology [Preferred]

Education

• High School Grad or Equiv [Required]

Work Experience

• Experience with computers [Required]

Physical Requirements

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$15.87 - $25.38

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.