Networking Hardware Engineer — Failure Analysis & Debug

NVIDIA; Austin (TX); On-site; USD 140,000 - 224,250; Full time

Benefits offered by this job

Equity

Benefits

Job summary

NVIDIA Corporation in Houston, TX is seeking a Networking Product Engineer to join our hardware-focused product team. You will analyze returned networking products, guide debugging, and work with CM/service centers to improve repair flows and root-cause identification.

You will collaborate with global engineering teams, supply chain, and quality to resolve high-impact issues, document findings, and contribute to process improvements.

Qualifications

• Bachelor’s degree or equivalent in electrical/computer engineering.
• 5+ years of meaningful industry experience.
• Experience with networking hardware products (Ethernet switches, NICs, adapters).
• Strong hands-on troubleshooting and failure analysis skills.
• Ability to read schematics and analyze hardware diagnostics.
• Familiarity with manufacturing, repair, RMA, or service operations.
• Strong analytical and documentation skills.
• Effective communication with CM teams and global engineers.

Responsibilities

• Support technical analysis of returned networking products, including switches, adapters, cards, and related hardware.
• Perform or guide troubleshooting, diagnostics, and failure verification at the CM/service location.
• Analyze return data to identify recurring failure modes, quality trends, and potential systemic issues.
• Work with repair technicians and CM teams to improve debug accuracy, repair flow, and root-cause identification.
• Review test logs, diagnostic results, failure symptoms, and repair history to determine next steps.
• Call out complex technical issues and failure trends to global support engineers, product engineering, quality, and design teams.
• Document failure analysis findings, debug steps, corrective actions, and technical recommendations. Support containment actions for high‑impact or repeated failures.
• Help improve service procedures, test coverage, repair instructions, and diagnostic documentation.
• Collaborate with cross‑functional teams across operations, quality, supply chain, customer support, and engineering.
• Ensure returned products are handled according to quality, ESD, and process requirements. Provide regular reporting on top failure modes, return trends, unresolved issues, and escalation status.

Skills

Networking hardware

Troubleshooting

Schematic reading

Data center hardware

Failure analysis

Cross-functional collaboration

Documentation

Education

Bachelor's degree in Electrical/Computer Engineering

Job description

NVIDIA Corporation in Houston, TX is seeking a Networking Product Engineer to join our hardware-focused product team. You will analyze returned networking products, guide debugging, and work with CM/service centers to improve repair flows and root-cause identification.

You will collaborate with global engineering teams, supply chain, and quality to resolve high-impact issues, document findings, and contribute to process improvements.