Network Watch Officer

Zachary Piper Solutions; Quantico (VA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

PTO and Holidays

Medical, Dental, Vision

401(k) and Sick Leave

Job summary

Zachary Piper Solutions is seeking a Network Watch Specialist to support a long-term Department of Defense program focused on Marine Corps enterprise network operations and incident response. This position is on-site in Quantico, Virginia.

The Network Watch Specialist will provide Tier I/II network monitoring and troubleshooting support to ensure the availability and performance of mission-critical network infrastructure.

Qualifications

• 3+ years of IT experience focused on network monitoring and troubleshooting.
• Active IAT Level II certification (Security+ or equivalent).
• Experience with ticketing systems, preferably Remedy.
• Active Secret Security Clearance required.

Responsibilities

• Monitor enterprise network environments and respond to network events, outages, and performance issues.
• Troubleshoot and resolve Tier I/II network incidents while escalating complex issues as needed.
• Utilize the Remedy ticketing system to document, track, and manage service requests and incident resolution.
• Support 24/7 network operations through shift-based coverage schedules and maintain operational awareness of network health.

Skills

Network monitoring

Troubleshooting

Shift-based coverage

Education

IAT Level II Certification (Security+ or equivalent)

Tools

Remedy

Job description

Zachary Piper Solutions is seeking a Network Watch Specialist to support a long-term Department of Defense program focused on Marine Corps enterprise network operations and incident response. This position is on-site in Quantico, Virginia. The Network Watch Specialist will provide Tier I/II network monitoring and troubleshooting support to ensure the availability and performance of mission-critical network infrastructure.

Responsibilities for the Network Watch Specialist include:

• Monitor enterprise network environments and respond to network events, outages, and performance issues.
• Troubleshoot and resolve Tier I/II network incidents while escalating complex issues as needed.
• Utilize the Remedy ticketing system to document, track, and manage service requests and incident resolution.
• Support 24/7 network operations through shift-based coverage schedules and maintain operational awareness of network health.

Required Qualifications for the Network Watch Specialist include:

• 3+ years of Information Technology experience with a focus on network monitoring and troubleshooting.
• Active IAT Level II certification (Security+ or equivalent).
• Experience utilizing ticketing systems, preferably Remedy.
• Active Secret Security Clearance required.

Compensation for the Network Watch Specialist includes:

• Salary Range: $70,000 - $80,000 annually
• Full Benefits Package: PTO, Paid Holidays, Medical, Dental, Vision, 401(k), Sick Leave as required by law

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