Network Tier II Technician - CO

NewGen Technologies; Aurora (CO); On-site; USD 90,000 - 130,000; Full time

Job summary

NewGen Technologies in Aurora, CO is seeking a Tier II Network Technician to design specifications, test and inspect computer networks, and implement upgrades. The role involves supporting LAN/WAN devices, incident response, and coordinating with Tier III engineers to complete tasks within SLOs/SLAs.

Applicants must hold a TS/SCI CI Poly clearance, DoD 8140 IAT Level 2, and bring 10 years of relevant experience or an equivalent education.

Qualifications

• DoD 8140 Information Assurance Technical (IAT) Level 2
• TS/SCI CI Poly Clearance
• 10 years of experience or equivalent education (doctorate +3, masters +4, bachelor +6, assoc +8, HS +10)

Responsibilities

• Support the installation and maintenance of the client LAN/WAN devices
• Respond to and resolve incidents, demonstrate troubleshooting skills and communicate with the team
• Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs)
• Draft and implement standard network change requests
• Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment)
• Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory
• Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process)
• Layer 1 network experience (CAT5/6, SM/MM Fiber, Serial cables, SFP)
• Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses, VLANs, port security, applying thin and thick configs)
• Layer 3 network experience (subnetting, familiar with protocols such as OSPF, BGP, HSRP, MPLS, LSP, GRE)
• Configure and troubleshoot layer 2 switching (VLANs, Port Security, Thin Configs.)
• Perform IOS upgrades for Cisco, Juniper, Brocade and Foundry OS.
• Experience with Visio
• Familiar with ServiceNow and Confluence
• May have up to 10% COMSEC responsibilities based on site and team needs

Skills

Cisco/Juniper

LAN/WAN

VLANs

OSPF/BGP

Subnetting

Troubleshooting

IOS upgrades

Visio

ServiceNow

Confluence

COMSEC awareness

Tools

Visio

ServiceNow

Confluence

Job description

NewGen Technologies has an opening for a Tier II Network Technician to support the customer’s computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling.

100% onsite in Aurora, CO

Responsibilities

• Support the installation and maintenance of the client LAN/WAN devices
• Respond to and resolve incidents, demonstrate troubleshooting skills and communicate with the team
• Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs)
• Draft and implement standard network change requests
• Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment)
• Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory
• Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process)
• Layer 1 network experience (CAT5/6, SM/MM Fiber, Serial cables, SFP)
• Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses, VLANs, port security, applying thin and thick configs.
• Layer 3 network experience (subnetting, familiar with protocols such as OSPF, BGP, HSRP, MPLS, LSP, GRE)
• Configure and troubleshoot layer 2 switching (VLAN’s, Port Security, Thin Configs.)
• Perform IOS upgrades for Cisco, Juniper, Brocade and Foundry OS.
• Experience with Visio
• Familiar with ServiceNow and Confluence
• May have up to 10% COMSEC responsibilities based on site and team needs

Requirements

• TS/SCI CI Poly Clearance
• Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master’s and 4 years, bachelor’s and 6 years, associates and 8 years or HS diploma and 10 years.
• Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2

Desired Skills

• Available to travel up to 20% of the time
• Available to work flexible hours, to include weekend support
• Ability to work independently and in a collaborative environment

About Us

For more than 20 years, NewGen Technologies has solved our clients’ toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ