Network Technician I

Black Box Corporation; Phoenix (AZ); On-site; USD 27,552 - 46,838; Full time

Job summary

Black Box Network Services is seeking a Network Infrastructure Technician to install, test, and certify structured and patch panel cabling in a data center environment. The role requires experience with high-speed optical and copper cabling, IEEE/BICSI standards, and performing layer 1 troubleshooting.

The position is hourly and will require lifting heavy objects, with shift work including evenings. You will work to support facilities, project engagement, and customer satisfaction by delivering

Qualifications

• 2-5 yrs experience in cabling or data centers.
• Experience with structured cabling and fiber/copper deployments.
• Familiarity with IEEE and BICSI cabling standards.
• Experience using Fluke Versiv for testing.
• Ability to work in data center environments and lifts heavy objects.

Responsibilities

• Patching cabling between network equipment and customer networks.
• Install power cables from equipment to power supply in racks/cabinets.
• Install, troubleshoot, and de-install network equipment.
• Install and swap cables, switches, and routers.
• Complete MAC requests within service levels.
• Provide cabling break-fix services for network infrastructure.
• Perform layer 1 troubleshooting and support carrier testing.
• Collaborate with facilities and project teams as needed.

Skills

Structured cabling

Fiber optic cabling

Copper patching

Testing with Fluke Versiv

Data center environment

Safety practices

Shift work (nights/weekends)

Tools

Fluke Versiv Mainframe

Job description

Candidate will need to be qualified in installing, testing and certifying structured and patch panel cabling in a data center environment.

Introduction

Black Box Network Services, the global leader in communication system integration, is looking for a Network Infrastructure Technician with a proven track record in:

• Working in a structured cabling environment.
• Installing single and multi-mode optical cabling.
• Inspecting and cleaning installed optical cabling.
• Installing copper cable to IEEE and BICSI cabling standards.
• Testing installed cables using a Fluke Versiv Mainframe.
• Working with elevated and underfloor cabling trays.
• Assist in troubleshooting network equipment and cabling.
• This position will support facilities management, site security and project engagement with a commitment and desire to satisfy our customer by completing all work at the highest level, always striving for perfection. The candidate must be motivated and self-driven for success.
• Hourly position based upon experience & skill level
• Tuesday - Saturday 3pm - 11pm
• Client Addendum will need to be followed. Copy will be provided at the time of candidates offer.

Other Responsibilities Include

• The patching cabling between network equipment and customer’s network.
• The installation of power cables from equipment to power supply in rack/cabinet/closet.
• The installation, troubleshooting and de-installing network equipment.
• Install/swap out cables, switches routers and etc.
• Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels.
• Provide infrastructure cabling break-fix services for network infrastructure.
• Perform layer 1 troubleshooting
• Support carrier testing of circuits.
• Assist with facilities efforts.
• Power and uninterruptable power supply (UPS) restoral.
• Water problems.
• Emergency cooling restoration.
• Fire suppression exercises, restoration, and post fire events.
• Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management.

Requirements

• Requires appropriate equipment training with high-speed fiber optic transport.
• The ability to clean high speed single and multi-mode optical connections.
• The ability to measure, transmit and receive on high-speed optics.
• The knowledge and experience to work safely with high-speed single mode long range optical lasers.
• Experienced with Fluke Versiv Mainframe
• Requires experience in working in a data centers and communications closets.
• Must be able to safely lift heavy objects.
• Must understand cable patching processes and procedures.
• Proven success troubleshooting layer 1 network concerns
• Must be willing to work shift work which includes nights and weekends.

Experience and Education

• 2-5 yrs experience relevant experience, preferably at least 1 year in a data center environment
• Must an in-depth knowledge of structured cabling
• Knowledge of IEEE and BICSI cabling standards

Physical Requirements

Heavy Work: May frequently exert force equivalent to lifting up to approximately 50 pounds and/or occasionally exert force equivalent to lifting up to approximately 100 pounds.

Vision: Requires the ability to perceive the nature of objects by the eye.

Near Acuity: Clarity of vision at 20 inches or less.

Midrange: Clarity of vision at distances of more than 20 inches and less than 20 feet.

Far Acuity: Clarity of vision at 20 feet or more.

Peripheral: Ability to observe an area that can be seen up and down or left and right while eyes are fixed on a given point.

Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are.

Ability to adjust focus: Ability to adjust the eye to bring an object into sharp focus.

Color Vision: Ability to identify colors.

Speaking/Hearing: Possesses the ability to give and receive information through speaking and listening skills.

Motor Coordination: While performing the duties of this job, the incumbent is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The incumbent is frequently required to stand; and walk. The incumbent is occasionally required to climb or balance; and stoop, kneel, crouch, or bend.