Network Technician I

Black Box; Chicago (IL); On-site; USD 30,000 - 47,000; Full time

Job summary

Black Box Network Services is seeking a Network Infrastructure Technician in Chicago, IL. This hourly role focuses on installing, testing and certifying structured and patch panel cabling within data centers.

The candidate will work evenings with potential weekend shifts, supporting facilities, security and project teams. The position emphasizes hands-on cabling, testing with high-speed optics, and ensuring adherence to IEEE/BICSI standards.

Qualifications

• Requires equipment training with high-speed fiber optic transport.
• Ability to clean and test high-speed optical connections.
• Experience in data centers and cabling environments.

Responsibilities

• Patching cabling between network equipment and customer network.
• Install power cables from equipment to power supply in rack/cabinet/closet.
• Install, troubleshoot and de-install network equipment.
• Install/swap out cables, switches and routers.
• Complete MAC requests within service levels.
• Provide cabling break-fix services for network infrastructure.
• Perform layer 1 troubleshooting.
• Support carrier testing of circuits.
• Assist with facilities efforts.
• Restorate UPS power and power systems.
• Respond to emergency cooling, water problems and fire events.
• Interface with location staff and central project/MAC teams.

Skills

Fiber optics

Cable patching

Layer 1 troubleshooting

Safety & lifting

Shift work

Tools

Fluke Versiv Mainframe

Job description

Job Description

Candidate will need to be qualified in installing, testing and certifying structured and patch panel cabling in a data center environment.

Candidate will need to be qualified in installing, testing and certifying structured and patch panel cabling in a data center environment.

Introduction

Black Box Network Services, the global leader in communication system integration, is looking for a Network Infrastructure Technician with a proven track record in:

• Working in a structured cabling environment.
• Installing single and multi-mode optical cabling.
• Inspecting and cleaning installed optical cabling.
• Installing copper cable to IEEE and BICSI cabling standards.
• Testing installed cables using a Fluke Versiv Mainframe.
• Decommissioning obsolete networking cabling infrastructure.
• Working with elevated and underfloor cabling trays.
• Assist in troubleshooting network equipment and cabling.
• This position will support facilities management, site security and project engagement with a commitment and desire to satisfy our customer by completing all work at the highest level, always striving for perfection. The candidate must be motivated and self-driven for success.

Position Details

• Hourly position based upon experience & skill level
• Monday - Friday 11am - 7pm
• Location: Customer site - Chicago, IL
• Client Addendum will need to be followed. Copy will be provided at the time of candidates offer.

Other Responsibilities Include

• The patching cabling between network equipment and customer’s network.
• The installation of power cables from equipment to power supply in rack/cabinet/closet.
• The installation, troubleshooting and de-installing network equipment.
• Install/swap out cables, switches routers and etc.
• Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels.
• Provide infrastructure cabling break-fix services for network infrastructure.
• Perform layer 1 troubleshooting
• Support carrier testing of circuits.
• Assist with facilities efforts.
• Power and uninterruptable power supply (UPS) restoral.
• Water problems.
• Emergency cooling restoration.
• Fire suppression exercises, restoration, and post fire events.
• Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management.

Requirements

• Requires appropriate equipment training with high-speed fiber optic transport.
• The ability to clean high speed single and multi-mode optical connections.
• The ability to measure, transmit and receive on high-speed optics.
• The knowledge and experience to work safely with high-speed single mode long range optical lasers.
• Experienced with Fluke Versiv Mainframe
• Requires experience in working in a data centers and communications closets.
• Must be able to safely lift heavy objects.
• Must understand cable patching processes and procedures.
• Proven success troubleshooting layer 1 network concerns
• Must be willing to work shift work which includes nights and weekends.

Experience And Education

• 2-5 yrs experience relevant experience, preferably at least 1 year in a data center environment
• Must an in-depth knowledge of structured cabling
• Knowledge of IEEE and BICSI cabling standards

Physical Requirements

Heavy Work: May frequently exert force equivalent to lifting up to approximately 50 pounds and/or occasionally exert force equivalent to lifting up to approximately 100 pounds.

Vision: Requires the ability to perceive the nature of objects by the eye.

Near Acuity: Clarity of vision at 20 inches or less.

Midrange: Clarity of vision at distances of more than 20 inches and less than 20 feet.

Far Acuity: Clarity of vision at 20 feet or more.

Peripheral: Ability to observe an area that can be seen up and down or left and right while eyes are fixed on a given point.

Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are.

Ability to adjust focus: Ability to adjust the eye to bring an object into sharp focus.

Color Vision: Ability to identify colors.

Speaking/Hearing: Possesses the ability to give and receive information through speaking and listening skills.

Motor Coordination: While performing the duties of this job, the incumbent is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The incumbent is frequently required to stand; and walk. The incumbent is occasionally required to climb or balance; and stoop, kneel, crouch, or bend.

About Us

Black Box is a leading technology solutions provider. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly owned subsidiary of AGC Networks.

Visit blackbox.com to learn more.