Network Technician – Foreman

Jobtailor; Anchorage (AK); On-site; USD 52,000 - 72,000; Full time

Job summary

Jobtailor in Anchorage, AK seeks a proactive supervisor to lead a team in classifications and workload planning. You will coordinate shifts, coach staff, and ensure safety and policy compliance while delivering excellent customer service.

The ideal candidate has supervisory experience, strong communication, and a focus on meeting performance targets. This role emphasizes safe operations and budget-conscious leadership in a fast-paced environment.

Qualifications

• Proven supervisory experience and staff leadership.
• Strong communication and customer service skills.
• Ability to manage budgets and ensure safety compliance.

Responsibilities

• Assist with task classifications and workload prioritization.
• Lead staff to meet goals and training targets.
• Monitor staff performance and provide coaching monthly.
• Ensure compliance with company policies and safety procedures.
• Schedule shifts, manage vacations, and handle overtime.
• Recruit or assist in recruiting qualified candidates.

Skills

Supervisory Experience

Customer Service Skills

Excellent Communication Skills

Budget Management

Safety Training

Education

High school diploma or GED

Alaska Driver's License

Alaska CDL Class A or B

First Aid Certification

CPR Certification

Tools

Staff Scheduling

Performance Evaluation

Policy Development

Incident Reporting

Inventory Auditing

Job description

• Assist with tasks of classifications assigned
• Assess department and Company objectives to prioritize and schedule workloads, assign staff, and coordinate projects for timely completion
• Develop, document, and implement consistent practices, policies, and procedures
• Lead staff to achieve or exceed goals and performance targets
• Train, coach, and take corrective action to meet customer expectations and performance targets
• Monitor and evaluate staff goals and performance at least monthly
• Maintain a positive, safe, clean, and orderly work environment
• Identify workplace problems and take corrective action
• Report and investigate accidents or incidents and recommend actions to reduce future risk
• Conduct safety meetings and ensure appropriate safety training
• Assist with employee investigations and disciplinary action with Manager approval
• Ensure compliance with Company policies and procedures
• Manage department/work-group expenditures within budget limitations
• Audit assigned cash funds and inventory and report variances
• Post and monitor schedules, assign shifts, and manage vacation bids and requests
• Determine staffing levels, evaluate overtime needs, manage overtime lists, and reassign staff for absences
• Recruit or assist in recruiting qualified candidates
• Perform other duties as assigned

Requirements

• High school diploma or GED
• Two (2) years of progressively responsible duties in a supervisory capacity
• At least one (1) year in a customer service or telecommunications industry
• Excellent verbal and written communication skills
• Must meet the minimum qualifications of positions reporting to the Lead or Foreman when performing their daily work
• Must meet the Minimum Qualifications of the main classification that regularly reports to the posted Lead or Foreman position
• Possess and maintain a valid Alaska Driver's License
• Some positions may require an Alaska Commercial Driver's License (CDL) Class A or B, a valid Certificate of Medical Examination (Medical Card), and passing a Drug and Alcohol Background check
• Ability to obtain First Aid and CPR certification

Demonstrates strong leadership and supervisory skills, with a focus on achieving performance targets and maintaining compliance with company policies. Proficient in training, coaching, and evaluating staff while ensuring a safe and orderly work environment.

Highest-signal resume keywords

• Supervisory Experience
• Customer Service Skills
• Excellent Communication Skills
• Budget Management
• Safety Training

ATS Optimization Keywords

Hard Skills

• Staff Scheduling
• Performance Evaluation
• Policy Development
• Incident Reporting
• Inventory Auditing

Soft Skills

• Coaching
• Problem-Solving
• Team Leadership
• Conflict Resolution

Certifications & Qualifications

• Alaska Driver's License
• Alaska Commercial Driver's License (CDL) Class A or B
• First Aid Certification
• CPR Certification

Industry Keywords

• Telecommunications Industry
• Workplace Safety
• Compliance
• Customer Expectations