Network Technician

Kelly Telecom; Oregon; On-site; USD 34,000 - 62,000; Full time

Job summary

Gtatelecom is seeking a Network Technician for a 2-month contract in Aloha, OR. The role focuses on hands-on network and rack-and-stack tasks in a data-center environment, supporting incident requests and service restoration.

Ideal candidates have data-center experience, relevant certifications, and strong communication skills to work with onsite and remote teams. On-site travel and physical duties are required.

Qualifications

• Associate degree or certification in a technology services/technical discipline, or equivalent experience.
• Technical certifications are required.
• 2+ years in data center, lab, or server room environments.
• 2+ years in site or infrastructure technician roles (or similar).
• Ability to work in hot data center environments for short periods.
• Able to climb ladders, lift up to 35 lbs, and travel between buildings.

Responsibilities

• Maintain network environments as part of on-site Smart Hands support.
• Assist Level 2/3 teams to resolve outages and replace cabling or hardware.
• Support data center daily infra landings within SLA.
• Perform rack-and-stack of network and server gear and cable management.
• Install and test low-voltage cabling and fiber, and manage cable pathways.
• Coordinate material flow and hardware shipments; ensure safety and SLA adherence.
• Update tickets in ServiceNow and communicate with customers.

Skills

Customer service

Communication skills

Microsoft Office

Windows 10/11

Teamwork

Lift 35 lbs

Travel between buildings

Education

Associate degree or tech certification

Tools

Technical certifications

Job description

Our client is looking for a Network Technician for a 2-month contract in Aloha, OR 97078

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 2 Months

Required Skills & Experience

• Associate degree or Certification in a technology services/technical discipline, or equivalent work experience.
• Technical certifications
• 2+ years of combined experience working in Data center, Lab, or Server room environments
• 2+ years of combined experience in a Site Support Technician and/or Infrastructure Technician role (or similar experience)
• Ability to work in hot enclosed environments for short time spans required (i.e., data center hot aisles)
• Ability to climb ladders and work from heights
• Able to work independently as well as in teams of 3-4 and be flexible.
• Able to lift 35 lbs. solo.
• Willing to travel between buildings using personal means of transportation
• May be required to walk/sit/stand/crawl/kneel for extended periods.
• Excellent customer service skills and excellent written/verbal communication skills.
• Knowledge of Microsoft Office suite (Outlook, Excel, and Word primarily), Windows 10/11.

• Proven ability to install cable pathways, conveyances (i.e., ladder, trays, support systems)
• Knowledge of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security, and wireless systems.
• Mechanical aptitude with the ability to read cable matrix cutsheet/blueprint requirement documents.

What You Will Be DoingDaily Responsibilities

• Will be part of the onsite team maintaining network environments in support of physical touch (Smart Hands) support of Incident and Service Requests.
• Provide Incident & Request support by working with remote Level 2/3 teams to assist in resolving outages and fixing issues, including replacement of cabling or hardware components.
• Provide support in assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA.
• Perform hardware Rack & Stack installations of both Network and Server equipment, cable management, and installation of required network cabling.
• Completion of physical cable installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear, and related communications infrastructure hardware and materials.
• Performing installation and services related to low-voltage category cabling, fiber optic cabling, communications cabling, communication equipment, and other various related systems such as Category 5, Enhanced Category 5, Category 6 and 7, and Fiber Optic cabling.
  • Structured Network Cabling
    • Copper: Cat5, Cat5e, Cat6, Connector Types RJ45
    • Fiber: Multimode, Single Mode, Connector Types – ST, SC, LC
  • WIFI
    • Wireless LAN Controllers
    • Wireless Access Points
  • Networking
    • IP Addressing, Layer 2 VLAN, etc.
    • Ethernet Switching H/W
    • Transceiver Types – LC, SC, SX, LX, SR, LR, etc.
  • Cable Troubleshooting and Testing
    • Fluke Testers: Copper - Wire Map, Link Test etc., Fiber – OTDR Testing
    • Fluke Aircheck: Wireless Testing

• Assist with material control to ensure all required materials are available to complete the daily work.
• Ensure quality and safety guidelines are followed.
• Ensure ticketed requests are assigned, communicated, and addressed within customer SLA.
• Receive Hardware shipments for data center equipment landings
• Validate purchase order accuracy of Hardware received
• Unboxing and Recycling of materials
• Move Equipment from dock to staging areas and/or to DC racks
• Installation or retrofitting of server racks - rail and shelving installation
• Power and network cable installation and cable management
• Scanning and Labeling of installed devices (network or server)
• Designate parts identified for spare part stock inventory
• Proper e-waste handling and disposal
• Equipment shipping and receiving as needed
• Provide Escort Service for vendors/techs
• Work Request Tasks from ServiceNow ticketing system

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.