Network Technician

Inherent Technologies; Minot (ND); On-site; USD 65,000 - 90,000; Full time

Job summary

Inherent Technologies in Minot, ND is seeking a Network Technician to support and manage network infrastructure and devices. The role requires Cisco and fiber experience, with 6+ years in IT/telecoms and hands-on hardware maintenance.

You will respond to ServiceNow tickets, perform cabling and equipment installations, and work with vendors onsite while following safety and change-management procedures.

Qualifications

• 6+ years of experience supporting and managing network infrastructure and related devices.
• Experience with racking, stacking, cabling and decommissioning of network hardware.
• Experience in Site Services support for network device maintenance and console/remote access.
• IT/Telecoms experience including routing, switching, firewalls, WiFi, IPT and RF equipment.

Responsibilities

• Respond to ServiceNow incident tickets.
• Patch cable installations and recoveries.
• Install power leads.
• Install, remove, or swap equipment.
• Locate and identify network circuits and tag the demarc location.
• Escort third party vendors or subcontractors at sites.
• Adhere to risk management processes and safety training; report incidents.
• Comply with audit, information protection and security standards including physical access.
• Perform IMAC activities for end-user LAN and voice devices.
• Adhere to change management procedures.

Skills

Cisco

Fiber

Network infrastructure

Job description

Position: Network Technician

Location: Minot, ND

Duration: 1 Years

JD Below:-

• Need experience in Cisco and fiber

Four (6) plus years of experience on supporting and managing network infrastructure and network related devices or experience as agreed with Company.

Experienced in racking, stacking, cabling and decommissioning of network hardware devices.

Experienced in Site Services support for network device maintenance and support (console/remote)

IT/Telecoms experience with but not limited to routing, switching, firewalls, WiFi, IP Telephony ("IPT"), and Radio Frequency ("RF") equipment (as required) such as microwave radios, cellular nodes, and very-small-aperture terminal ("VSATs").

Responsibilities:

Respond to ServiceNow incident tickets.

Patching cable installation and recovery.

Installing power leads.

Installing, removing or swapping equipment.

Locating and or identifying network circuits and tagging the demark location.

Providing escort services for Company third party vendors or subcontractors wherever Contractor is providing support.

Adhering to the risk management processes, including conducting walkthroughs, work permits, change management, attending safety training; and reporting incidents.

Comply with the Company's audit requirements, information protection requirements, security requirements and standards detailing physical access management, and Company standards for operational excellence.

troubleshooting and patching power cables;

identifying a switch port location;

pinging key Devices and performing DNS lookups

troubleshooting, installing, and where necessary removing equipment and/or components; and during troubleshooting perform visual checks for hardware failure lights or console error messages, power status and hardware labels wherever Contractor is providing dedicated support or when Contractor's technician is at the site

assisting with the identification and reporting of communications room environmental issues to the Company (e.g. lack of cooling, water leaks).

Perform IMAC activities for end user business LAN and voice devices.

Adhere to Company change management procedures and practices.

Monitor and respond to emergency conditions effecting operations to the extent that services can be safely provided (e.g., hurricanes, earthquakes, etc.).

Adhere to Company's Business Continuity Plans and Disaster Recovery Plans.

Provide smarthands support for other telecommunications infrastructure, including, but not limited to:

Fiber optic and copper cable installation, maintenance, troubleshooting and repair (working with cabling contractor as required).

WiFi and BLE systems.

Microwave systems installation, maintenance, troubleshooting and repair.

Radio systems (HF, VHF, UHF, 2-way, radar, ) installation, maintenance, troubleshooting and repair.

VSAT installation, maintenance, troubleshooting and repair.

Cellular-based systems such as public and private 4G LTE, 5G, NB-IIoT, LTE-M.

lpWAN (low-power WAN) systems such as LoRaWAN.

Other IIoT/OT systems.

Deploy prewired solar panel / battery power systems at ground level, low maintenance (visual), troubleshooting and repair.

IP Telephony ("IPT") installations at end user location. Specialty Telecoms systems such as CCTV, PAGA, Intercom, Fire/Intruder Alarm, systems installation, maintenance, troubleshooting and repair (specifically for remote sites and offshore).

Work cooperatively and collaboratively with and across other organizations to restore services. Includes, but is not limited to:

Company Design and Engineering Teams.

Global IT Service Desk.

IT Operations Center (ITOC).

Telco's.

Managed service providers.

Company BU's.

Support of IT/Telecoms requirements and activities for BUs , Major Capital Projects ("MCPs") and Merger, Acquisition, and Divestiture ("MAD") projects as guided and required by the network team.

Participate, as requested, in Root Cause Analysis, post incidents.