NETWORK SYSTEMS ADMINISTRATOR

Gyro; New York (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Opportunity to work at a unique agency

Voice in influencing IT direction

Skill development in IT operations

Job summary

Gyro in the United States is seeking a Network Systems Administrator to provide technical support for computer and A/V systems mainly in North America. This position requires expertise in Macintosh and Windows environments, with a focus on efficient office IT operations.

The ideal candidate will possess strong technical skills, with a rich background in supporting various systems and a commitment to user satisfaction. This is an in-office role providing support to users across the organization.

Qualifications

• 3-5 years supporting Macintosh and Windows computers in a mixed environment.
• Experience with Apple Macintosh OS X versions 10.6-10.10.
• Any exposure to website development and print production are a plus.

Responsibilities

• Provide onsite and remote technical support to gyro employees.
• Support A/V meetings and technology projects.
• Maintain IT infrastructure and support projects.

Skills

Macintosh technical knowledge

Windows support experience

Command line and shell scripting

AV systems support

Education

Information technology degree

Tools

Microsoft Active Directory 2008

Apple Certified Mac Technician

Cisco Certifications

Job description

gyro is the Global Ideas Shop. We are 600 creative minds strong, united by a single mission: to produce ideas that are humanly relevant. We bring together a myriad of talents, including visionaries, artists, strategists and experts across a range of disciplines, to fulfil this mission for our clients. We are bound by our core beliefs in open thinking, the desire to embrace change and the belief that great ideas can come from anyone and anywhere. We call this unconventional culture UNO. It celebrates inspiration, collaboration and mutual respect and it is what defines us.

Job Description

Supporting the Strategy & Planning team across all on‑going client work and new business development. Support strategic initiatives through intelligence gathering, research design‑analysis and strategic support materials (e.g., research findings, briefing materials).

We’re looking for an independent thinker with a creative edge, who is curious and passionate about people, brands, marketing, social and digital. The Junior Strategist must be a natural collaborator across the Strategy team and other disciplines, including Account, Creative and Project Management.

Network Systems Administrator: The Network Systems Administrator will provide information technology, audio and video technical support to employees in North American locations of gyro, particularly those in the Eastern United States. Ideal candidates should be self‑starters, capable of working with minimum direct supervision. Role reports to the IT Services Manager, North America. This is not a senior level position.

Responsibilities

• Provide onsite and remote technical support, training, and troubleshooting to gyro computer and A/V systems users, primarily those in the United States.
• Provide support of A/V meetings and technology projects that may involve clients.
• Support infrastructure maintenance and projects.
• Be in the office regularly – this is not a remote work position.
• Must be able to become Apple certified (Apple Certified Mac Technician) within 6 months of hire date.
• Coordinate with the Director of IT and the location General Manager/President.

Qualifications

• Recent Apple Macintosh technical knowledge and experience is absolute.
• Apple Macintosh OS X versions 10.6-10.10.
• Information technology degree or experience in technology within marketing/advertising businesses is a plus.
• Any ITIL, A+, Macintosh, Cisco, and Microsoft Certifications would be a plus.
• 3-5 years supporting Macintosh and Windows computers in a mixed environment.
• Microsoft Windows 7 and 8.
• Command line and shell scripting experience.
• BlackBerry, Android, and Apple iOS operating systems, configuration, migration and connectivity.
• Microsoft Active Directory 2008 and Exchange Server 2010.
• Printers/Copiers and PostScript Raster Image Processors (RIPs).
• Entry level Cisco switching, wireless, routing, and VoIP telephony.
• AV systems and audio/video conferencing.
• Some knowledge of Adobe Creative Suite component applications is beneficial.
• Any exposure to website development, search analytics, print and artwork production are a plus.

Benefits

• Opportunity to work at an award‑winning, world‑class, and truly unique agency surrounded by amazing talent.
• A voice in influencing the direction of gyro IT.
• Opportunity to be a recognizable contributor and a part of a highly visible yet small IT team spread across all of North America.
• A chance to flex and expand your skills as an IT generalist.
• A team focused on the end user and providing smooth day‑to‑day operations.

Additional Information

Experience working in a culture of inspiration, education, collaboration and celebration — an environment where you will grow as an individual within the advertising and marketing communications profession. The opportunity for advancement in the strategy and account planning discipline, or in other agency disciplines that may pique your interest along the way.