Network Support Technician

KDDI America; Los Angeles (CA); On-site; USD 24,594 - 35,028; Full time

Benefits offered by this job

Medical, Dental and Vision Coverage

Basic Life Insurance and AD&D

Short-Term and Long-Term Disability Insurance

Flexible Spending Account (FSA)

401(k) with company match

Paid Time Off (PTO)

Tuition Reimbursement Program

Employee Assistance Program (EAP)

Wellbeing Solutions Program

Job summary

A leading telecommunications provider is seeking a technician for O&M support at their Network Operation Center in Los Angeles. The role requires bilingual skills in Japanese and English, and includes shift work, including nights and weekends. The technician will be responsible for supporting network, datacenter, and IT solution services. Competitive compensation at $21.64 per hour along with comprehensive benefits, including medical and dental coverage, and a 401(k) plan are offered.

Qualifications

• Must be bilingual in Japanese and English.
• Basic PC Skills (Microsoft OS, Word, Excel, etc).
• Shift position including night shift and weekends (rotation).

Responsibilities

• Provide O&M support at the 24/7/365 Network Operation Center for various services.

Skills

Bilingual in Japanese and English

Basic PC Skills (Microsoft OS, Word, Excel)

Job description

Job Description

Technician for O&M support at 24/7/365 Network Operation Center for any network, datacenter, international transmission, submarine cable, backbone equipment, infrastructure and IT solution services

Requirements

• Must be bilingual in Japanese and in English
• Basic PC Skills (Microsoft OS, Word, Excel, etc)
• Shift position including night shift and weekends (rotation)

Additional Details

• Employment Eligibility: Must have legal work authorization in the U.S.
• Schedule: 7-3, 3-11 and 11-3 (three different shifts changing every week, (5) work days per week) including working weekends/holidays
• Location: On-site(626 Wilshire Blvd, LA, CA)

Compensation: $21.64 per hour

Benefits

• Medical, Dental and Vision Coverage
• Basic Life Insurance and AD&D
• Short-Term and Long-Term Disability Insurance
• Flexible Spending Account (FSA)
• 401(k) with company match
• Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Wellbeing Solutions Program

KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where.

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